I am a Royal only cruiser and this cruise was a huge disappointment for many reasons. I booked a balcony room on the 13th floor. Most of this floor has an obstructed view with support beams and a roof overhang that blocks most of the sky. It is NOT sold as "obstructed" I spent the first day of the cruise unpacking, packing ,moving to better view room and unpacking again. This could have been avoided had the room description included obstructed! Secondly, there is a giant smoking area that is not outside and has no ventilation along with the casino that is offensively smoke filled. Thirdly-the MDR's food was inedible...we attempted it the first night and never went back. We opted for the Solarium Bistro which was much better. The crowd control was chaotic on sea days of which there were 3 full days. The stops of Juneau and Skagway were great with great shore excursions.
Victoria day was just too short although we did the wine tasting and it was great.
All in all....a smaller ship is needed to navigate the Endicott arm. This ship is misrepresenting the term "glacier" cruise. Unless you take an excursion you will not see one.
Great view and room was kept up very well. Pita was our attendant and she did a great job!
What a great city. Space Needle is a must!