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Norwegian Gem Review

4.0 / 5.0
2,545 reviews

It was a yawn

Review for Canada & New England Cruise on Norwegian Gem
First Time Cruiser • Age 50s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2019
Cabin: Mid-Ship Balcony

This was our first cruise. We always wanted to see the beluga whales in the st.lawrence seaway and to see Nova Scotia and PEI. This sounded perfect. Unfortunately, due to hurricane Dorian, two of the stops were rerouted and we ended up spending an extra day at sea. That was out of NCI’s control we understand. But the ship went thru the st.lawrence seaway at night, so no belugas to speak of and we arrived too late in sanguanay to go on an excursion to see them. I would have expected NCI to plan that better.

As far as the cruise itself went, we enjoyed it but there were things that weren’t so great. Like paying for an all inclusive drinks plan, but having to pay extra for coffee and tea. And the WiFi was ridiculous. We paid an extra $170 for the week for ONE device. Another annoyance was constantly being upsold on everything.

There were good things too: dinner at the extra cost restaurants was great. The spa was beautiful. The housekeeping staff made ship sparkle. Our cabin attendant, Berlin, was friendly, conscientious, and super helpful.

Cabin Review

Mid-Ship Balcony

Cabin BA

This was our first cruise, so it took so time to get used to the size of cabin and bathroom. Other than that, it was beautiful. We slept with the slider open and the sound of the waves was lovely.

Port Reviews


We arrived too late to take an excursion to the the whales. So we took a public bus tour. Which was fine.

2 Helpful Votes
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