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The entire purpose of the trip was a fishing excursion in Juneau. Our Juneau port was cancelled and that was extremely disappointing. Instead of offering a discount for the next cruise (to same ports) They gave us $100 to be spent on the ship. Most of the crew were not friendly, we ate at the bayou for an extra charge and the food was terrible!!! : It tasted like it had been frozen and prepared in a microwave! The website said ship was refurbished but it was outdated. Their system for boarding and unboarding, seems to work really well!. For my 1st cruise, there just wasn't anything fascinating about it. 8 just had higher expectations. They replaced Juneau with prince Rupert island and that was awful. Prince Rupert island is like one huge flea market, not a fair trade to Juneau whatsoever!! The gratuities are a joke. Our steward deserved 90% of our tips. Only ONE bartender the entire trip made an excellent drink with a good attitude, the rest were very unfriendly and acted like we were an inconvenience when we ordered. It was just not the trip I thought it would be.s

Not impressed

Island Princess Cruise Review by sdhbfleming

2 people found this helpful
Trip Details
  • Sail Date: September 2019
  • Destination: Alaska
  • Cabin Type: Balcony
The entire purpose of the trip was a fishing excursion in Juneau. Our Juneau port was cancelled and that was extremely disappointing. Instead of offering a discount for the next cruise (to same ports) They gave us $100 to be spent on the ship. Most of the crew were not friendly, we ate at the bayou for an extra charge and the food was terrible!!! : It tasted like it had been frozen and prepared in a microwave! The website said ship was refurbished but it was outdated. Their system for boarding and unboarding, seems to work really well!. For my 1st cruise, there just wasn't anything fascinating about it. 8 just had higher expectations. They replaced Juneau with prince Rupert island and that was awful. Prince Rupert island is like one huge flea market, not a fair trade to Juneau whatsoever!! The gratuities are a joke. Our steward deserved 90% of our tips. Only ONE bartender the entire trip made an excellent drink with a good attitude, the rest were very unfriendly and acted like we were an inconvenience when we ordered. It was just not the trip I thought it would be.s
sdhbfleming’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
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Shore Excursions
Ages 3 to 6
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Cabin Review

Balcony
Cabin BA A614
Vinton Fernandes was our cabin steward and he was the best part of our trip.
Baja Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews