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Viva Cruise Review
0.0 / 5.0
Cruise Critic Editor Rating
8 Reviews

A river cruise

Viva Cruise Review by eugenepienaar

2 people found this helpful
Trip Details
  • Sail Date: Aug 2019
  • Destination: Europe River

A romantic river cruise? The A Rosa Viva advertising is more alluring than the experience. I echo the English speaking commentaries about a distinct lack of staff training. Even attempting to point out the lack of respect shown to us from a waitress, the maitre de brushed it off as normal behaviour. The cleaning personnel were the friendliest, and not as pompous as their colleagues. The engine broke down and we were forced to look at a berthing wall for three consecutive days in Rouen, France. We were offered a 20% discount on a next A Rosa cruise (in a German letter, of course), but even that will not entice us to choose this Company again. Whilst we accept the Caveat Emptor principle, we can only caution other potential disappointed passengers.We spoke to passengers travelling on a Viking river boat, and were jealous of their obvious joy in their cruising company.


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Cabin Review

Cabin A 115

clean, but the pillow cases inadequate.The cleaning personnel were pleasant.


Port & Shore Excursion Reviews


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eugenepienaar
1 Reviews Written
2 Helpful Votes
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