1. Home
  2. Cruise Reviews
  3. MSC Opera
We felt there was a lot of waiting in lines. But the guests were very rude, arrogant & pushy. And people invade your space. Waiting for a shuttle bus, for approx 200 people and only one arrived a fight broke out. There needs to be more organisation. There is hardly any waiting staff around the pool & go to the bar you would die of thirst waiting to be served. The ship is clean, but in parts smells of an old working mans club due to smoke and stale beer .our room was clean , but it wasn’t very big & the shower was very small. The Buffett is the same every day. And you wait to be seated more waiting in line !! There is pizza & burgers too everyday . Our evening meal was very nice & the staff were so friendly. There are 3 main restaurants to dine at in the evening. You can only get to go to one. I found the reception staff rather in friendly and in dealing with an issue no apology given to me. The day you leave you can only eat until 9, we had a 5.30pm flight but taken off the ship at 10am & then told to take the shuttle to the airport as Venice was too far away to be able to visit! We spent 7 hours at the airport. Once the day arrived for you to leave they just want you off the ship. Oh we were shocked by how many people smoked on the ship & threw their butts overboard. A fire in the making !there is designated areas but it seems they ignore these. We reported one person as he was smoking off his balcony which is forbidden!

Disappointing

MSC Opera Cruise Review by Besswest

1 person found this helpful
Trip Details
We felt there was a lot of waiting in lines. But the guests were very rude, arrogant & pushy. And people invade your space. Waiting for a shuttle bus, for approx 200 people and only one arrived a fight broke out.

There needs to be more organisation. There is hardly any waiting staff around the pool & go to the bar you would die of thirst waiting to be served.

The ship is clean, but in parts smells of an old working mans club due to smoke and stale beer .our room was clean , but it wasn’t very big & the shower was very small.

The Buffett is the same every day. And you wait to be seated more waiting in line !! There is pizza & burgers too everyday .

Our evening meal was very nice & the staff were so friendly. There are 3 main restaurants to dine at in the evening. You can only get to go to one.

I found the reception staff rather in friendly and in dealing with an issue no apology given to me.

The day you leave you can only eat until 9, we had a 5.30pm flight but taken off the ship at 10am & then told to take the shuttle to the airport as Venice was too far away to be able to visit! We spent 7 hours at the airport. Once the day arrived for you to leave they just want you off the ship.

Oh we were shocked by how many people smoked on the ship & threw their butts overboard. A fire in the making !there is designated areas but it seems they ignore these.

We reported one person as he was smoking off his balcony which is forbidden!
Besswest’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get MSC Opera price drops
250,000+ people have entered their email

Cabin Review

Fantastica Balcony Stateroom
Cabin B2 9160
Clean. And our cleaner was very nice & did a good job. But it wasn’t very big and no where to put your case other than under your bed. Bathroom was clean but our shower head wouldn’t stay up & our sink for a day or two didn’t flow water very fast.
The shower is tiny & if your a big person then your in trouble!
The bed was comfy. You can order coffee etc to your room as there is no coffee making facilities
Turandot Deck Inside Cabins, Outside Cabins, Balcony Cabins