Pelican 17 We love Holland America! We love to cruise on the smaller ships. We are 3 star members. We regularly recommend Holland America to friends. We booked this cruise for the ports. Unfortunately we had a horrible cabin (739) for 5 days/nights out of our 12 night transatlantic cruise. It was dirty, had torn furniture, extreme noise all day and night, and only lukewarm water in the sink and shower. After my husband complained for 5 days, guest services offered us stateroom 782 which was 99% better. The new cabin was very quiet, clean, and had plenty of hot water for the remainder of our cruise. The only complaint with this cabin is that we were woken up each morning by the pilot. The entrance door creaked open, then closed in the early morning, which was right below our cabin. I will take that noise anytime over what we experienced in cabin 739. The food was served lukewarm not hot in the main dinning room which we tried 3 times for dinner. The food in the lido was excellent! Entertainment was average. The presentations by the chef on sea days was excellent! Movies were lacking. You need to replace the stateroom televisions!

This is a heads up! Do not book cabin 739 on the Holland American Veendam!

Veendam Cruise Review by pelican 17

9 people found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Transatlantic
  • Cabin Type: Large Ocean-View Stateroom
Pelican 17

We love Holland America! We love to cruise on the smaller ships. We are 3 star members.

We regularly recommend Holland America to friends. We booked this cruise for the ports.

Unfortunately we had a horrible cabin (739) for 5 days/nights out of our 12 night transatlantic cruise. It was dirty, had torn furniture, extreme noise all day and night, and only lukewarm water in the sink and shower.

After my husband complained for 5 days, guest services offered us stateroom 782 which was 99% better.

The new cabin was very quiet, clean, and had plenty of hot water for the remainder of our cruise. The only complaint with this cabin is that we were woken up each morning by the pilot. The entrance door creaked open, then closed in the early morning, which was right below our cabin. I will take that noise anytime over what we experienced in cabin 739.

The food was served lukewarm not hot in the main dinning room which we tried 3 times for dinner. The food in the lido was excellent! Entertainment was average.

The presentations by the chef on sea days was excellent! Movies were lacking.

You need to replace the stateroom televisions!
pelican 17’s Full Rating Summary
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Cabin Review

Large Ocean-View Stateroom
Cabin E 739
See above
Lower Promenade Deck Inside Cabins, Outside Cabins