1. Home
  2. Cruise Reviews
  3. AmaSerena
My husband and I along with 10 other friends just returned from sailing 7 days on this ship. It was excellent in all ways. The food was great - especially the Chef's Table which was no additional charge for each of the guests to enjoy one ight onboard. The Cruise Director, Radostina (Radi) Markovic was fun, knowledgeable and tireless in ensuring that all the passengers had a good time and the entire staff was wonderful - including Victor, our tireless exercise guru. We started in Amsterdam with a pre-cruise 3 day adventure and loved every minute of this wonderful city. Embarkation was easy and we were allowed to go right to our rooms with luggage delivered within minutes. The stateroom/cabin was well appointed and roomy. We loved the outdoor veranda as well as the one that was glass from ceiling to floor in case the weather didn't encourage being outside. Bathrooms were roomier than usual and housekeeping did a great job two times a day. The ports were interesting and different and the shore excursions were available for all sorts of needs: gentle walkers, regular and high activity level. Most of the guides were excellent and in all the ports, we had enough time to enjoy the destination on our town. The only thing that could have been improved is that it would have been great to have some lunches on sunny days on the deck and also drinks service. There was a bar but I never saw anyone tending it. We could have used more lectures about ports and issues. Our small group got special attention which we loved and even had our own farewell reception on the last night with the help of Radi and the amazing F&B team. The entertainment after dinner we wonderful and high quality and we all had great fun each evening. We will definitely sail AMA again in another part of the world.

Surprised by Excellence, Wellness and Fun!

AmaSerena Cruise Review by GwennaB

Trip Details
  • Sail Date: September 2019
  • Destination: Europe
  • Cabin Type: Stateroom with French balcony and outside balcony
My husband and I along with 10 other friends just returned from sailing 7 days on this ship. It was excellent in all ways. The food was great - especially the Chef's Table which was no additional charge for each of the guests to enjoy one ight onboard. The Cruise Director, Radostina (Radi) Markovic was fun, knowledgeable and tireless in ensuring that all the passengers had a good time and the entire staff was wonderful - including Victor, our tireless exercise guru. We started in Amsterdam with a pre-cruise 3 day adventure and loved every minute of this wonderful city. Embarkation was easy and we were allowed to go right to our rooms with luggage delivered within minutes. The stateroom/cabin was well appointed and roomy. We loved the outdoor veranda as well as the one that was glass from ceiling to floor in case the weather didn't encourage being outside. Bathrooms were roomier than usual and housekeeping did a great job two times a day.

The ports were interesting and different and the shore excursions were available for all sorts of needs: gentle walkers, regular and high activity level. Most of the guides were excellent and in all the ports, we had enough time to enjoy the destination on our town.

The only thing that could have been improved is that it would have been great to have some lunches on sunny days on the deck and also drinks service. There was a bar but I never saw anyone tending it.

We could have used more lectures about ports and issues.

Our small group got special attention which we loved and even had our own farewell reception on the last night with the help of Radi and the amazing F&B team.

The entertainment after dinner we wonderful and high quality and we all had great fun each evening.

We will definitely sail AMA again in another part of the world.
AmaWaterways, Manager, Customer Engagement has responded
Dear GwennaB, Thank you so much for your lovely review of your experience on the AmaSerena. We are delighted to hear you enjoyed everything from our Chef's Table restaurant to our wellness programs, ports, and excursions. We also appreciate your feedback you provided regarding lunches on the sun deck and information on ports and issues; we will pass your suggestion along! We strive to provide our guests with an unparalleled river cruise experience, and we are so glad we could afford you the opportunity to appreciate the AmaWaterways experience. Thank you again for your kind words. We hope to see you back on board soon! From all of us at AmaWaterways
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
GwennaB’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get AmaWaterways AmaSerena price drops
250,000+ people have entered their email

Cabin Review

Stateroom with French balcony and outside balcony
Cabin BA 207
Cabins were roomier than we expected and having one wall with glass allowed us to see the beautiful landscape as we sailed past. The bed was super comfortable and the housekeeping did a great job twice a day.
Violin Deck Balcony Cabins, Suite Cabins