Because I had to cancel the Horizon ship cruise due to being hospitalized last year I booked Sunrise.Sunrise offered same itinerary on New York port embankment. In order not to lose my money I went back on this ship formerly Triumph. I didn't like this ship appearance in 2005 and I didn't like it after being refurbished in 2019. The crew was polite, the entertainment and food was great. But the design, appearance and 70% of the guest was undesirable. The buffet was overcrowded and you only had deck 5 that went straight from the back to the front. School opened the week I boarded making it almost children free. But the food lines we're long with many of the adults pushing and grabbing for food and seats. When they finished eating they remaining at the table playing cards and talking. Many times I had to take my food back to my room. The elevators were small and the scooter riders rolled over others getting on and off without an apology. If fewer people we're booked the cruise would have been a better experience. I have a mobility problem and I was constantly being run over by motorized scooters and able bodied runners. Sunrise is a small ship with big ship population. No relaxation anytime. Sunrise has a project environment in the Atlantic ocean. This was my second and last time with carnival. I do thank I Nyoman and the happy feet doctor(P) who sold me arch support and 30% of the passengers who Mastered the art of courtesy and good manners.
Room was clean. Balcony had rust and glass view was dirty. The bathroom had comfortable shower with curtain. There was a sign asking the guest to reuse the same towels if possible. Didn't like the hangers provided either. There was small refrigerator and much draw space to accommodate 2 people. Stateroom would be suitable for 2 adults only. The room looked like a low budget motel.
Private taxi to beach, museum,shopping and tour of island $50 for 2 people only. Driver waited for us to come back to taxi. 3 hours private tour.
The theater shows were good. However, it was a push and shove seat finding experience. Unlike other cruise lines no reservations were made prior to performance to assure they would be a seat. Hand washing in the buffet was not a requirement before handling food and utensils. There was an activity app that you could download to select what you wanted to do on sea days. This was helpful when you were outside of your room and wanted to do something. Embarkation was a breeze when I arrived at 1:45pm. Disembarkation was more of a kick off the ship experience which is common on the other 13 cruises I have been on. Breakfast in the Sunrise restaurant was beautiful compare to the buffet. The Sunrise breakfast offered a nice of selection on the menu in a quiet environment. If you like rest and relaxation Sunrise is not the ship for you. I enjoyed the seminars, the reservations only restaurant, the shows in liquid lounge and the crew. If 500 less people were on board and fewer cruise party’s with with out of control intoxicated people pushing and fighting it would be a better cruise. Yes fighting I witnessed over seats and drinks spilled on other people I witnessed. I don’t know if this happens only on NYC ports all all their ships but I won’t book with them again. This was my 14th cruise and the worse cruise line I have been on. Second and last time on carnival.