First impression on entering the ship and speaking to customer service we didn't think we would enjoy, as we had booked a drink package and disappointingly they had no southern comfort. This is our 8th cruise and first ship not to supply this. That being said if customer service would have apologised and at least tried to find an alternative we would have been a tad happier. Customer service didn't engage very well and also informed us that they don't hold LGBT meetings. This is the first ship we have been on that don't hold this. That would definitely be a recommendation for MSC to take on board.
Positives: rooms are excellent. Lots of hidden space for clothes, which is excellent. Have to say probably one of the best ships for room interia design. Room steward was very good and cleaned room twice a day and nothing was too much trouble. Thank you Danilo Santos
The entertained team were excellent and always very engaging and encouraging customers to be involved. The nightclub was fabulous and the DJ was great. The mixes he did were excellent, especially like the remixes of Freddy Murcury and Queen.
Excellent. Plenty of space and comfortable bed.
Took ourselves on to island by boat. Loved it.
Cancelled due to weather
Took ourselves to the old town. Loved it.
We visited Venice day before boarding
We just got off ship and took ourselves into town