Chose this cruise for convenience of date to fit in with our Golden Wedding anniversary celebrations, As such we booked the Strathaird Suite C751 Boarding and welcome buffet absolutely first class plus. Our suitcase was waiting at the cabin door as expected. We entered the suite, first impression , dull drab and old looking furnishings looking very tired!! Gosh what have we done? Nearly £5K spent already just to get this far!! In due course the Butler arrived to explain what he could do for us but really was a passed master at explaining what he did not do.Frankly no need for this individual at all not even for the delivery of the stale canapes each evening The wash hand basin in the unheated bathroom was cracked, the sofa bed in the lounge area was so flat and uncomfortable the bottom on one side was falling away. Servicing by the cabin stewardess left a lot to be desired One excellent Perk of the suite is the invitation to breakfast every day in the White Room at the Epicurian fabulous service. Our special dinner there was exceptional. All in all a very disappointing cruise, the ship only actually sailed in and through the fjords at night and was either in port or at sea during the day Definitely NOT value for the money on this occasion Our dining experience in the Bay Tree restaurant was the food dull and uninspiring with 50% of the menu repeated every night Entertainment was quite good with Comedy from Tucker on two great nights and Magic from the Astonishing show Overall onboard was just ok but we have already cancelled our Christmas cruise on Ventura and booked on another P&O ship We found the public rooms a little too cool and the Costa area needing a good clean, eg The back of the chairs had coffee spillages on them and needed wiping and cleaning Service was just ok but we have seen better

Costs rising, Standards slipping

Ventura Cruise Review by Johntilley

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Trip Details
  • Sail Date: September 2019
  • Destination: Europe
  • Cabin Type: Family Suite with Balcony and Bath/Shower
Chose this cruise for convenience of date to fit in with our Golden Wedding anniversary celebrations,

As such we booked the Strathaird Suite C751

Boarding and welcome buffet absolutely first class plus.

Our suitcase was waiting at the cabin door as expected.

We entered the suite, first impression , dull drab and old looking furnishings looking very tired!! Gosh what have we done? Nearly £5K spent already just to get this far!!

In due course the Butler arrived to explain what he could do for us but really was a passed master at explaining what he did not do.Frankly no need for this individual at all not even for the delivery of the stale canapes each evening

The wash hand basin in the unheated bathroom was cracked, the sofa bed in the lounge area was so flat and uncomfortable the bottom on one side was falling away.

Servicing by the cabin stewardess left a lot to be desired

One excellent Perk of the suite is the invitation to breakfast every day in the White Room at the Epicurian fabulous service. Our special dinner there was exceptional.

All in all a very disappointing cruise, the ship only actually sailed in and through the fjords at night and was either in port or at sea during the day

Definitely NOT value for the money on this occasion

Our dining experience in the Bay Tree restaurant was the food dull and uninspiring with 50% of the menu repeated every night

Entertainment was quite good with Comedy from Tucker on two great nights and Magic from the Astonishing show

Overall onboard was just ok but we have already cancelled our Christmas cruise on Ventura and booked on another P&O ship

We found the public rooms a little too cool and the Costa area needing a good clean, eg The back of the chairs had coffee spillages on them and needed wiping and cleaning

Service was just ok but we have seen better
Johntilley’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
Onboard Experience
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Cabin Review

Family Suite with Balcony and Bath/Shower
Cabin AE C751
Very Poor Having paid almost £5K for what we expected to be a luxurious experience turned out to be a damp squib!!
The furniture was old and of poor quality
The balcony furniture was an insult for a suite
WE WILL NEVER GET CAUGHT LIKE THIS AGAIN
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