1. Home
  2. Cruise Reviews
  3. Norwegian Jewel
Cheaper then Disneys, but we should have paid the extra money. Customer service was lacking, acted like you bothered them to ask question. Didn't get final bill until morning of disembarking, ran put of time to address issues, was supposed to get the bill 430 day b4. Entertainment was like High School musical...had one night in Bliss lounge with old school music n place was packed, band took a break n came back n played differentudic n EVERYONE left, not hard to figure out your audience. They painted our balcony so we had very strong paint funes n couldn't set outside, stupid to do that. Couldn't get waited in in lounges, wait staff walked right by you n wouldn't even make eye contact...what the heck? IT guy was beyond rude, never received our free bottle of wine for being a repeat Norwegian cruiser... way below standard from first cruise in Hawaii

Always dreamed of this trip

Norwegian Jewel Cruise Review by Leahv

1 person found this helpful
Trip Details
  • Sail Date: September 2019
  • Destination: Alaska
  • Cabin Type: Balcony
Cheaper then Disneys, but we should have paid the extra money.

Customer service was lacking, acted like you bothered them to ask question.

Didn't get final bill until morning of disembarking, ran put of time to address issues, was supposed to get the bill 430 day b4.

Entertainment was like High School musical...had one night in Bliss lounge with old school music n place was packed, band took a break n came back n played differentudic n EVERYONE left, not hard to figure out your audience.

They painted our balcony so we had very strong paint funes n couldn't set outside, stupid to do that.

Couldn't get waited in in lounges, wait staff walked right by you n wouldn't even make eye contact...what the heck?

IT guy was beyond rude, never received our free bottle of wine for being a repeat Norwegian cruiser... way below standard from first cruise in Hawaii
Leahv’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Jewel price drops
250,000+ people have entered their email

Cabin Review

Balcony
Cabin BB 10028
Havent cleaned the mirrors n windows or under the beds for a very long time...yuck
Would have to call for bayh's towels.
Had to call because electricity didnt work on TV wall
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins