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Norwegian Gem Review

4.0 / 5.0
Editor Rating
2491 reviews
9 Awards

Smokey Cabin

Review for Norwegian Gem to Bermuda
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PlatinumLois
10+ Cruises • Age 50s

Rating by category

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Additional details

Sail Date: Aug 2019
Cabin: Balcony

The Restaurants, Shore excursions, entertainment were excellent. This was my 16th time going on Norwegian to Bermuda. This was my friend's 5th time

The service up on the deck was very poor it was very Hard to get a drink from any of the service staff as they were very sparse

We had a balcony room With people on both sides of us smoking on the a balcony and we had to file a Complaint. The Norwegian gem was definitely not our best experience. The smoking continued for 2 nights before the people beside a stopped and they denied smoking but it was billowing in our room.

Cabin Review

Balcony

Cabin BD

Our cabin was lovely but we had a problem with our balcony . The 2 cabins beside us on each side had smokers would come out to the balcony and smoke all hours of the day-and-night and the smoke was billowing into our room. We had to close our balcony doors and could not even open them

We put a complaint in guest services to address the problem but the people denied smoking and it took 2 days for the smoking to stop .

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Port Reviews

Boston

Our experience in Boston is great we live there it is so convenient to travel to the port from my home it is excellent and convenient

2 Helpful Votes

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