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The good: -Half of the entertainment -The cruise director -Half of the staff we came in contact with went above and beyond The bad: -The other half of the staff we came in contact with were EXCEPTIONALLY rude. I cannot count the number of times someone rolled their eyes at myself or my husband on this cruise. I don't remember the last time I was disrespected this often and this bad. -The wait staff and especially the room attendant acted as if everything was an imposition The neutral: -Average/below average ship -Food quality and offerings -Entertainment quality In the end, the service was either above and beyond GREAT or incredibly irritatingly, rude. There was very little middle ground there. The ship, cabin, entertainment and activities were all okay. We may cruise with celebrity again on a new ship, but I now realize how spoiled we were on Norwegian! They are definitely superior in ship quality, food, staff and entertainment (so, all the important things...).

Very conflicting experience...

Celebrity Equinox Cruise Review by karli2104

7 people found this helpful
Trip Details
  • Sail Date: September 2019
  • Destination: Western Caribbean
  • Cabin Type: Deluxe Veranda
The good:

-Half of the entertainment

-The cruise director

-Half of the staff we came in contact with went above and beyond

The bad:

-The other half of the staff we came in contact with were EXCEPTIONALLY rude. I cannot count the number of times someone rolled their eyes at myself or my husband on this cruise. I don't remember the last time I was disrespected this often and this bad.

-The wait staff and especially the room attendant acted as if everything was an imposition

The neutral:

-Average/below average ship

-Food quality and offerings

-Entertainment quality

In the end, the service was either above and beyond GREAT or incredibly irritatingly, rude. There was very little middle ground there. The ship, cabin, entertainment and activities were all okay. We may cruise with celebrity again on a new ship, but I now realize how spoiled we were on Norwegian! They are definitely superior in ship quality, food, staff and entertainment (so, all the important things...).
karli2104’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
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Cabin Review

Deluxe Veranda
Cabin 1C 7348
The attendant literally rolled his eyes with a deep sigh every time we asked for something. This alone is enough reason for us to be very hesitant to cruise with Celebrity again...
Vista Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

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    Perhaps its because I was fortunate enough to live around sanibel and captiva island during my childhood, but this excursion didn't seem like anything special.

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  • Ziplining
    WOWOWOWOWOWOWOW!!!!! My hubby and I had a BLAST on this excursion! It definitely rivals those we had on our Alaska cruise!

    Our guide, Emilio was absolutely exceptional! The helmets, lockers, food, and snacks were all included. The buffet was expansive and delicious! The server went above and beyond to make sure we had everything possible to enhance our meal- down to extra salsa, hot sauces, and horchata (all things we didn't initially pick up with our food).

    They had a really neat technology in the wrist bands that triggered photos to be taken throughout the entire experience and you can buy them all in a package. This was great as we didn't have to worry about carrying a phone with us for photos.

    Overall, incredibly experience. Well worth every penny, and we cannot wait to go back!
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