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NEGATIVES Photos cant only get on disc when complained of this manager said only corporate can make modifications and only pkgs starting 1 hundred on up or 19 for 1 Bingo 3 sheets $42 must be 21 but can gamble in casino at 18 Beer sampling additional and drinks cant ask for a double only a single Lbgq limited to one area and only to limited times that allowed straights to be in same room only advised on a flip screen in one area not on daily itinerary sheet Captain doesn't come down to dinner even on captain dinner night Sushi making class additional and not offered elsewhere on menu. When weather service forecasted that hurricane Dorian was going to hit port same as our return cs did not have any information until 3 days into it and was not announced till 3 days prior to departure date nothing was pre arranged causing hundreds of people to pay more to get off in a different port and make flight arrangements costing more. Limited 18 to 20 have limited things to do for their age group. One pool only deep end no shallow end with small water park. Salt water. putting kids and adults in pool and 3 jacuzzi together. Fancy app for royal however it is not available or supported on the ship Express of the seas They offer a tour of the kitchen but its additional of course. They have a decent comedian show. The ship is small so its easy to find your way around but takes forever for a elevator 2 smoking sections deck 6 and 10 both outside but no smoking in the casino. Future credit is given instead of present credit when on board when Hurricane Dorian kept us out to sea and was only 1 days worth of credit for the hassle of having to change flights, take additional time off work, kids off school and spend additional money that was not planned for. POSITIVES The dinner staff has excellent customer service Shiv and Xiangying were our food servers and they really made our Birthday and Anniversary special. Decent entertainment 80s dancing, karaoke , juggling acts, ragge music (loved the ragge band) the best shows are doable for early dinner but not unless you rush to get to the show from the pm dinner. More shows should be at 10pm not dinner at 8 and show at 9pm. Deals in the onboard shops Nurse and Dr available but times available not so great. Rooms are upgradable for a small charge of 1 hundred on up The room service is excellent and very clean. But we didn't have our beverage pkg cups until we asked for them. Laundry service good but slow Security is good and ontop of things but often I would smell marijuana onboard and sat next to a guy on my tender boat back to the ship who admitted it was in his bag. No issues with the stuff but if you're gonna say that you can't have it onboard then that obviously wasn't being monitored enough. Excursions are very good and easy to book , well organized but additional in cost range from $40 on up in the hundreds. Safety is of their biggest concern this is responsible and good . It would be nice if someone could give better insight to crew and guests in tough weather conditions other than headquarters holding up information till last minute. There is a gym and spa nice there is acupuncture that I showed interesting and helpful if in pain, facials, massage therapy and hair, nails but no sauna, no mineral pool, no steam rooms or hot chairs. The gym is small very busy in the morning and cruise days. Limited equipment and the jogging areas are limited around the deck. There is a rock climbing wall small one but no frills like mini golf or water boarding. Onboard credit is given before you board if your trip is changed example not able to go to Cuba and given credit to encourage people not to cancel. Casino nice but limited poker machines mostly tables. The bar in the casino has the best drinks on the ship. Schooner bar has good drinks the pirate burbon drink was a nice touch.

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Empress of the Seas Cruise Review by Tabbatte

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Trip Details
  • Sail Date: August 2019
  • Destination: Caribbean
  • Cabin Type: Ocean View Stateroom
NEGATIVES

Photos cant only get on disc when complained of this manager said only corporate can make modifications and only pkgs starting 1 hundred on up or 19 for 1

Bingo 3 sheets $42 must be 21 but can gamble in casino at 18

Beer sampling additional and drinks cant ask for a double only a single

Lbgq limited to one area and only to limited times that allowed straights to be in same room only advised on a flip screen in one area not on daily itinerary sheet

Captain doesn't come down to dinner even on captain dinner night

Sushi making class additional and not offered elsewhere on menu.

When weather service forecasted that hurricane Dorian was going to hit port same as our return cs did not have any information until 3 days into it and was not announced till 3 days prior to departure date nothing was pre arranged causing hundreds of people to pay more to get off in a different port and make flight arrangements costing more.

Limited 18 to 20 have limited things to do for their age group.

One pool only deep end no shallow end with small water park. Salt water. putting kids and adults in pool and 3 jacuzzi together.

Fancy app for royal however it is not available or supported on the ship Express of the seas

They offer a tour of the kitchen but its additional of course.

They have a decent comedian show.

The ship is small so its easy to find your way around but takes forever for a elevator

2 smoking sections deck 6 and 10 both outside but no smoking in the casino.

Future credit is given instead of present credit when on board when Hurricane Dorian kept us out to sea and was only 1 days worth of credit for the hassle of having to change flights, take additional time off work, kids off school and spend additional money that was not planned for.

POSITIVES

The dinner staff has excellent customer service Shiv and Xiangying were our food servers and they really made our Birthday and Anniversary special.

Decent entertainment 80s dancing, karaoke , juggling acts, ragge music (loved the ragge band) the best shows are doable for early dinner but not unless you rush to get to the show from the pm dinner. More shows should be at 10pm not dinner at 8 and show at 9pm.

Deals in the onboard shops

Nurse and Dr available but times available not so great.

Rooms are upgradable for a small charge of 1 hundred on up

The room service is excellent and very clean. But we didn't have our beverage pkg cups until we asked for them.

Laundry service good but slow

Security is good and ontop of things but often I would smell marijuana onboard and sat next to a guy on my tender boat back to the ship who admitted it was in his bag. No issues with the stuff but if you're gonna say that you can't have it onboard then that obviously wasn't being monitored enough.

Excursions are very good and easy to book , well organized but additional in cost range from $40 on up in the hundreds.

Safety is of their biggest concern this is responsible and good . It would be nice if someone could give better insight to crew and guests in tough weather conditions other than headquarters holding up information till last minute.

There is a gym and spa nice there is acupuncture that I showed interesting and helpful if in pain, facials, massage therapy and hair, nails but no sauna, no mineral pool, no steam rooms or hot chairs. The gym is small very busy in the morning and cruise days. Limited equipment and the jogging areas are limited around the deck.

There is a rock climbing wall small one but no frills like mini golf or water boarding.

Onboard credit is given before you board if your trip is changed example not able to go to Cuba and given credit to encourage people not to cancel.

Casino nice but limited poker machines mostly tables. The bar in the casino has the best drinks on the ship.

Schooner bar has good drinks the pirate burbon drink was a nice touch.
Tabbatte’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 16+
Service
Onboard Experience
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Cabin Review

Ocean View Stateroom
Cabin 3N
Nice cabin with window to see ocean. Fairly quiet on deck 3. Close to where you get on and off elevators and off ship. Room fairly spacious could use some more cabinets for brought on board items.
Deck 9 Inside Cabins, Outside Cabins, Suite Cabins