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Overall we had a wonderful time. I looked forward to the captain's greetings which always ended with "bye-bye". We purchased the steak and lobster balcony dinner, however this being our first cruise we thought you would dine on a special balcony of the ship. Not so, you are supposed to have a balcony room for this feature (they really should include that in the ad) so we asked the dining staff how we could amend this and they rose to the occasion. We had our own private waiters, James and Nino, who set us up at table on the aft balcony of the ship and dusk. They kept our champagne glasses filled, they took photos for us and even shelled our lobster. They provided us with a night of amazing memories. Alan, our cabin steward was also amazing. The first day he knew our names and always greeted us with a smile, even took a moment to ask about our excursions or our experience. He made us feel like family, not guests.

Avoid Lotus Spa but take advantage of the Steak & Lobster Balcony Dinner

Star Princess Cruise Review by Terriekww

Trip Details
  • Sail Date: September 2019
  • Destination: Alaska
  • Cabin Type: Interior
Overall we had a wonderful time. I looked forward to the captain's greetings which always ended with "bye-bye". We purchased the steak and lobster balcony dinner, however this being our first cruise we thought you would dine on a special balcony of the ship. Not so, you are supposed to have a balcony room for this feature (they really should include that in the ad) so we asked the dining staff how we could amend this and they rose to the occasion. We had our own private waiters, James and Nino, who set us up at table on the aft balcony of the ship and dusk. They kept our champagne glasses filled, they took photos for us and even shelled our lobster. They provided us with a night of amazing memories.

Alan, our cabin steward was also amazing. The first day he knew our names and always greeted us with a smile, even took a moment to ask about our excursions or our experience. He made us feel like family, not guests.
Terriekww’s Full Rating Summary
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Cabin Review

Interior
Cabin IA A507
Always clean and stocked! We would leave and within 10 min. realize we had left something behind. By the time we returned to our cabin, Alan would have already cleaned and stocked it for us. He is quick and super friendly.
Baja Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Mendenhall Glacier
    Fantastic! It would have been nice to have more time at the glacier. We didn't have enough time to do the hour walk to the waterfall. Still it was a wonderful experience and was followed up with a salmon bake. We had the best clam chowder and salmon! I recommend this excursion.
    View All 889 Mendenhall Glacier Reviews
  • Skagway
    We walked the Main Street and enjoyed talking with local shop owners. I was discouraged that several shop owners are not locals. I choose to buy/support from locals, not out-of-towners who fly in to make a profit. It is easy to tell them apart, the profiteers are push salesman. Locals are friendly and low key!
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    View Cruise Critic's Skagway Cruise Port Review