1. Home
  2. Cruise Reviews
  3. Jewel of the Seas
With high hopes we boarded another Royal Caribbean cruise (this time from Rome), and as with other RC cruises, we were left wanting for more and better - although there were a few bright spots that deserve mention. We knew this ship was aging and had some low level reports around sanitary food handling and conditions, but we were still hopeful. However, the food quality was among our biggest complaints. Although the buffet for breakfast and lunch had a few bright spots, most of the hot food was lukewarm at best with little taste, and the cold food was not really cold. In the Tides main dining room service was spotty at best and food was mostly mediocre or not very good. Typically when ordering a glass of wine it took 5-8 minutes to get someone to take your order, and then you were lucky if you got the right order within another 5-10 minutes. There was one time the steward brought me a glass of chardonnay three times (within one hour) when I did not order a chardonnay. On a positive note, the meal in the Chops Grill (specialty dining spot) was pretty good. I say pretty good because my rib eye steak was thin and tough, while my wife's filet was very good. Even there the service was slow. One of the other specialty restaurants Giovanni's was pretty good, but again service was at a snail's crawl. The osso buco meal was very good though and all other food was pretty good. But it is a sad day when you have to pay extra to get a good meal on a ship, and this was a perfect example of that kind of situation. Around the pools there are signs posted about not leaving a chair for extended period, but almost every chair there was empty except for towels that reserved them. And there were a few kids in the 16 and older pool area for adults. Most of the service crew, including bartenders, maids, etc. were friendly and provided good service and were pleasant to be around. However, the people at Guest Services desk were obviously stressed and sometimes provided short, terse information that might or might not answer your question or concern. regarding shore excursions, we visited three locations (a forth was not completed due to high wind). The two we did through the ship were Very, VERY crowded, making for a less than stellar experience. For example, the day this ship chose to visit Santorini there were five other large cruise ships in the harbor. So an island with a total population of 15,000 had to deal with 12,000 - 15,000 cruisers on this day - something it is not set up to do - and not sure why RC chose that date to visit. At disembarkation the people that left the ship early were treated to blaring music in the main lounge area where they were waiting. When asking the attendants to lower the volume they just smiled. So overall, an average cruise on an average ship, with slightly below average food, good accommodations and average value for the money. We will go with newer ships with better food and value in the future.

Another Average Cruise with a Few Highlights

Jewel of the Seas Cruise Review by myfreedom2crews

6 people found this helpful
Trip Details
With high hopes we boarded another Royal Caribbean cruise (this time from Rome), and as with other RC cruises, we were left wanting for more and better - although there were a few bright spots that deserve mention. We knew this ship was aging and had some low level reports around sanitary food handling and conditions, but we were still hopeful. However, the food quality was among our biggest complaints. Although the buffet for breakfast and lunch had a few bright spots, most of the hot food was lukewarm at best with little taste, and the cold food was not really cold. In the Tides main dining room service was spotty at best and food was mostly mediocre or not very good. Typically when ordering a glass of wine it took 5-8 minutes to get someone to take your order, and then you were lucky if you got the right order within another 5-10 minutes. There was one time the steward brought me a glass of chardonnay three times (within one hour) when I did not order a chardonnay.

On a positive note, the meal in the Chops Grill (specialty dining spot) was pretty good. I say pretty good because my rib eye steak was thin and tough, while my wife's filet was very good. Even there the service was slow. One of the other specialty restaurants Giovanni's was pretty good, but again service was at a snail's crawl. The osso buco meal was very good though and all other food was pretty good. But it is a sad day when you have to pay extra to get a good meal on a ship, and this was a perfect example of that kind of situation.

Around the pools there are signs posted about not leaving a chair for extended period, but almost every chair there was empty except for towels that reserved them. And there were a few kids in the 16 and older pool area for adults.

Most of the service crew, including bartenders, maids, etc. were friendly and provided good service and were pleasant to be around. However, the people at Guest Services desk were obviously stressed and sometimes provided short, terse information that might or might not answer your question or concern.

regarding shore excursions, we visited three locations (a forth was not completed due to high wind). The two we did through the ship were Very, VERY crowded, making for a less than stellar experience. For example, the day this ship chose to visit Santorini there were five other large cruise ships in the harbor. So an island with a total population of 15,000 had to deal with 12,000 - 15,000 cruisers on this day - something it is not set up to do - and not sure why RC chose that date to visit.

At disembarkation the people that left the ship early were treated to blaring music in the main lounge area where they were waiting. When asking the attendants to lower the volume they just smiled.

So overall, an average cruise on an average ship, with slightly below average food, good accommodations and average value for the money. We will go with newer ships with better food and value in the future.
myfreedom2crews’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Jewel of the Seas price drops
250,000+ people have entered their email

Cabin Review

Ocean View Balcony
Cabin 5D
Our cabin was large enough and comfortable with a decent flat screen tv and a decent bathroom. The shower was fairly large although the entire bathroom area was tight.
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews