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Quantum of the Seas Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
478 Reviews

Royal Failure

Quantum of the Seas Cruise Review by husky1982

19 people found this helpful
Trip Details
  • Sail Date: Sep 2019
  • Destination: Asia
  • Cabin Type: Junior Suite

If you and read this, this cruise is probably not for you. We take Royal for their brand consistency and attention to detail. This one fails. IF YOU PLAN AN EXCURSION IN ENGLISH it will be cancelled and you wont find out until you get there. After questioning staff we are told most are cancelled as there is insufficient English speaking passengers on the ship signing up. On ours there were probably no more than 3 or 4 passengers on the ship with English as a primary language. If we knew we had zero chance of an excursion we could have found something else.

They call this a "Cultural Cruise" but who knows what that means. Royal needs to be up front that this cruise is not your normal cruise (even staff admit it).

The bars are empty. I do mean empty. One bartender could not even make a rum and coke. I had to tell her what bottles were rum.

The ship is for a Chinese audience. Even the Irish Bar serves Chinese food. The specialty restaurants were good but expect nothing but Chinese food in the rest of the dinning areas. The food is nowhere near as good as any other Royal cruise we have been on.

Staff is nice but the normal Royal International staff is much less prevalent and Chinese staff seem a bit untrained. All staff is polite and mostly helpful so nor problems with the staff and as for the excursion desk, their hands are tied by Royal Corporate.

Do yourself a favor and save your money. Royal should not be offering this cruise to an English speaking market. Its not up to their brand expectations and you will be left frustrated.

husky1982's Full Rating Summary
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Cabin Review

Junior Suite
Cabin J3 6642

Cabin was nice. Well maintained and our attendant was a pleasure to have around.

Port & Shore Excursion Reviews

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