We have sailed on Regent's 'sister' line, Oceania Cruises, several times and have had excellent experiences, so when we were searching for a higher end cruise line to Alaska and found Regent and learned it was all-inclusive, we decided to give them a try. Overall it was a good experience but I would not rate the experience as highly as I have rated the Oceania cruises we have experienced.
Ship: While the ship has been updated, the decor is lacking in appeal. The main carpet throughout the ship is dated in style though it looks new. The multi-story atrium wall across from the bank of elevators is a dark brown with some blown glass pieces that look dark and dreary. The artwork throughout the ship is contemporary but not to my taste Our cabin 732, a Veranda suite, was appealing with comfortable furnishings. The bathroom had marble and granite with a roomy shower -- no tub.
Dining: Marina has two truly speciality restaurants. Prime 7 for steak and Chartreuse for French cusine. They turn the breakfast/lunch buffet restaurant, La Veranda, into Sette Mari for Italian themed cusine in the evening which was quite good so much so we went back a second time. The carbonara was very good. Prime 7 was excellent. We ordered a ribeye steak and Alaskan King Crab and made our own shared surf and turf. Both were excellent and we enjoyed this dinner tremendously. However, the people seated at the table next to us ordered lobster and we could overhear them complaining that it was overcooked and they were disappointed Chartreuse was our poorest most disappointing meal of the week. I ordered a tenderloin steak -- it was tough and not flavorful. The cheese souffle, which had to be ordered 20 minutes ahead of time, was ok -- not bad but not the best souffle I have had. Our first evening we dined in the main dining room, Compass Rose. I ordered the fish special of the evening which was pan fried red snapper. Something must have happened to my order as it took a long time and the waiter as well as maitre d came by to apologize for the wait and ensure me my meal would come soon. When the fish finally did arrive it was over cooked and dry. Other meals we had at Compass Rose were much better including our last evening on board during which I had a crusted baked salmon which was cooked perfectly and very tasty. We had breakfast each day at LaVeranda. I initially was impressed that their cooked to order egg station would take your order and table number and then deliver it to you. On Oceania, one of my main complaints for their similar breakfast station was that you placed your order and then had to stand with alot of other people waiting. Regent's ordering system was an improvement, with the exception of one morning where they must have lost my order and I waited and waited. My husband was finished with his breakfast and I was still waiting for mine. I had to ask wait staff a couple of times to check on my order. Lunches at the Pool Grill were all very good. In general, the wait staff throughout the restaurants are all very professional and eager to serve and please. Being all-inclusive, we enjoyed wine with every dinner and the somms kept our glasses full. The all inclusive for drinks and wine was one of the top experiences on Regent -- there was no waiting for a bill at the end of a meal or in one of the lounges. When we were finished we just got up and left.
Comfortable and stylish décor. Plenty of closet and drawer space. Nice sitting area. Balcony was nice but given that it was an Alaskan cruise we did not use it as much as I have used balconies on other warmer climate cruises. Cabin steward Victor and his team kept the room very clean.
Rebecca and Connor were great guides and made for an enjoyable kayaking trip.
Saw lots and lots of amazing eagles!
Knowlegeable guide and we saw lot of salmon in the river swimming up stream.