1. Home
  2. Cruise Reviews
  3. Norwegian Star
Liked the stops on this cruise, but didn't realise they were so short. Some were tendered and they took forever to get people off with waits up to four hours! Not good when you only have a short time somewhere. Restaurants were a shambles, very long queues all the time, service poor and always luke warm food. Food was very limited in choice, particularly if you have dietary requirements. One of our group is coeliac and it was very difficult at times. Think they like you to hate queuing, so you book specialist restaurant which are overpriced and food no better. Best meal we had all week was Teppanyaki - at least food was hot. Theatre entertainment was poor, not a lively ship. We had a suite which helped and that was nice. Cabin staff were really good. Some of the bar staff were plain rude. The staff on board need training, no doubt about it. The overall package onboard is mediocre and it doesn’t seem like they care at all. So, although we had a good time, we would not choose NCL again.

Sort yourself out, NCL!

Norwegian Star Cruise Review by MCT62

1 person found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Mediterranean
  • Cabin Type: Aft-Facing Penthouse with Large Balcony
Liked the stops on this cruise, but didn't realise they were so short. Some were tendered and they took forever to get people off with waits up to four hours! Not good when you only have a short time somewhere.

Restaurants were a shambles, very long queues all the time, service poor and always luke warm food. Food was very limited in choice, particularly if you have dietary requirements. One of our group is coeliac and it was very difficult at times. Think they like you to hate queuing, so you book specialist restaurant which are overpriced and food no better. Best meal we had all week was Teppanyaki - at least food was hot. Theatre entertainment was poor, not a lively ship. We had a suite which helped and that was nice. Cabin staff were really good. Some of the bar staff were plain rude. The staff on board need training, no doubt about it. The overall package onboard is mediocre and it doesn’t seem like they care at all. So, although we had a good time, we would not choose NCL again.
MCT62’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages Under 3
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Star price drops
250,000+ people have entered their email

Port & Shore Excursion Reviews