Marco Polo Cruise Review by john henderson
- Sail Date: April 2010
- Destination: British Isles & Western Europe
Lack of social skills and training in waiting staff is endemic. Waiters push past/though you, if you query anything you often get an aggressive response. English language knowledge is very limited. Food is pretty basic, cooked breakfast in buffet is grim, better in Waldorf. Lunch toook forever to produce, by comparision, our dinner waitress was clearly on a time bind and without our active and repeated pressure we would have had our four courses served and cleared in 45 minutes!
Management was conspicuous by its low visibility. All in all a shame, we enjoyed the cruise, but feel that the ship needs a total shake up.
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