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Took full advantage of wheelchair assistance and porter, made it a lot easier – on both of us. Delivered to stateroom door at embarkation. Quality of food varied, meat generally overcooked on the Lido, meat and seafood tough in the Canaletto and beautiful and tasty in the Tamarind. Lack of consistency across the board. Why should we have to pay extra to have a great experience. Tamarind was the best part of the cruise. Five courses for $25 each [4-star discount] Apple, Utra, Dhana provided gracious service, even getting us a second anniversary cake, as we were too full the first night, so we returned. Not only was the food presented in a beautiful manner, the taste was exquisite.Frustrating to come onboard mid-afternoon after excursion, Lido closing despite people in-line. Only dining option salads or Dive In. Miss the bands in the lounges. Stefanie Bolton of the BB King All-Star band was the highlight every evening. Juneau rained all day, but were forewarned so brought warmer clothing. Took the ship’s excursion for Whale watching and wildlife quest. Enthusiastic wildlife specialist gave us all sorts of information on wildlife we encountered. Particularly interesting was learning the returning whales have been given names, made the sightings more meaningful. Enjoyed various nibbles throughout the cruise, smoked salmon and kelp pickles at the end of course were the best. And just at the end we found the whales! In Skagway walked off the ship, and found the street car tour. Could use our ship’s card to pay for it, so made it very convenient . Driver was dressed in frontier dress, bit eccentric, as she swerved all over the road to avoid hitting the caterpillars? Would have preferred her narration vice recorded version, so could have a more personalized experience. In Ketchikan, berthed directly in the middle of town. Easy access to Visitor Information and shops; picked up discounted? Ketchikan Wildlife Tour. Last of the day, no other passengers so it became a private tour for the two of us. Sonia took personal delight in sharing her town with us. Because DH couldn’t walk far, we didn’t go to the Totem poles. Instead of the Dolly House which didn’t interest us, she graciously took us directly back to the ship. Medevac of patient occurred last day in Inside Passage, skillfully handled, kept low key. Only thing Captain had to cancel his “Questions” session, and wasn’t able to present the Mariner rewards. Two hour delay did not affect the schedule, kept up the slow cruising of the Inside Passage and made up time during the night Discouraged by the impoliteness of fellow guests, barging into the elevator before passengers disembark, blocking the way of a wheelchair bound passenger’s assisted departure of the tour boat. All going to the same place at the same time. Verbal+Finger salute from obviously a disgruntled passenger as she went the entire length of the luggage room on disembarkation.

Return visit to Inside Passage

Nieuw Amsterdam Cruise Review by dbits

Trip Details
  • Sail Date: August 2019
  • Destination: Alaska
  • Cabin Type: Signature Superior Verandah Suite
Took full advantage of wheelchair assistance and porter, made it a lot easier – on both of us. Delivered to stateroom door at embarkation.

Quality of food varied, meat generally overcooked on the Lido, meat and seafood tough in the Canaletto and beautiful and tasty in the Tamarind. Lack of consistency across the board. Why should we have to pay extra to have a great experience.

Tamarind was the best part of the cruise. Five courses for $25 each [4-star discount] Apple, Utra, Dhana provided gracious service, even getting us a second anniversary cake, as we were too full the first night, so we returned. Not only was the food presented in a beautiful manner, the taste was exquisite.Frustrating to come onboard mid-afternoon after excursion, Lido closing despite people in-line. Only dining option salads or Dive In.

Miss the bands in the lounges. Stefanie Bolton of the BB King All-Star band was the highlight every evening.

Juneau rained all day, but were forewarned so brought warmer clothing. Took the ship’s excursion for Whale watching and wildlife quest. Enthusiastic wildlife specialist gave us all sorts of information on wildlife we encountered. Particularly interesting was learning the returning whales have been given names, made the sightings more meaningful. Enjoyed various nibbles throughout the cruise, smoked salmon and kelp pickles at the end of course were the best. And just at the end we found the whales!

In Skagway walked off the ship, and found the street car tour. Could use our ship’s card to pay for it, so made it very convenient . Driver was dressed in frontier dress, bit eccentric, as she swerved all over the road to avoid hitting the caterpillars? Would have preferred her narration vice recorded version, so could have a more personalized experience.

In Ketchikan, berthed directly in the middle of town. Easy access to Visitor Information and shops; picked up discounted? Ketchikan Wildlife Tour. Last of the day, no other passengers so it became a private tour for the two of us. Sonia took personal delight in sharing her town with us. Because DH couldn’t walk far, we didn’t go to the Totem poles. Instead of the Dolly House which didn’t interest us, she graciously took us directly back to the ship.

Medevac of patient occurred last day in Inside Passage, skillfully handled, kept low key. Only thing Captain had to cancel his “Questions” session, and wasn’t able to present the Mariner rewards. Two hour delay did not affect the schedule, kept up the slow cruising of the Inside Passage and made up time during the night

Discouraged by the impoliteness of fellow guests, barging into the elevator before passengers disembark, blocking the way of a wheelchair bound passenger’s assisted departure of the tour boat. All going to the same place at the same time. Verbal+Finger salute from obviously a disgruntled passenger as she went the entire length of the luggage room on disembarkation.
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Cabin Review

Signature Superior Verandah Suite
Cabin SY 6091
Room mid-ship, steps away from elevator, three bars, BB King Blues lounge, Lido buffet and Tamarind, again made life easier.
Signature suite spacious, beautifully decorated and comfortable; enjoyed large balcony in Glacier Bay and Inside Passage. Appreciated the night light that stayed on in the bathroom, preventing any falls as one stepped over the threshold, as in past experience.
Rotterdam Deck Inside Cabins, Balcony Cabins, Suite Cabins