Could not get the flight I wanted, even though I took Air Plus. Flight home was delayed 2 hours, so United dumped all luggage at LAX stopover and cancelled all connecting flights. We had a scheduled 3 hour layover, so there was plenty of time to catch our original flight. But, instead we had to rebook and ended up with crummy seats in the back of the plane.

Many excursions were filled up before I was allowed to sign up.

Much waiting in line for everything; this ship could not accommodate this many people! Had to go to everything a half hour early to get a decent seat. Restaurant service was very slow - waited in hall half an hour to be seated - by ourselves (we wanted to meet other travelers and the best time to do this is at dinner), then another half hour to order, then another half hour for food to arrive, for a total of 2 hours to eat - ridiculous! On previous river cruises, we had open seating (seated ourselves) and had food in 10 minutes, except France (took about a half hour). Why do you wait until 7:00 p.m. to open the restaurant? If you opened earlier (5:00), people could be served more efficiently. Read more