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choose the cruise for the itinerary. And I thought the European ambiance would be fun. Turns out this is not a cruiseline that caters to Americans. The service and demeanor of crew is not what Americans will expect--a lot of waiting, no adherence to lines, rudeness among crew. Also had major security/safety issues: They didn't have enough staff to patrol the long lines to everything, and there were near stampedes and lots of arguments about people cutting in lines. Not enough of anything to go around: If you didn't get to the pool by 8:30 you didn't get a lounge chair; everything required a wait in line. Food was barely passable (and tiny portions--maybe this is also a European thing; I didn't want to gorge myself, but as an example I ordered gnocchi as a main dish and there were six tiny pastas in a tiny bowl--not even an appetizer-sized portion), entertainment was amateur, crew were outright hostile and rude (I've honestly never seen anything like it). In addition, there was a big language barrier, such that even when crew were trying to help, they couldn't because they didn't understand. Would never take this cruise line again.

Major safety problems.

MSC Seaside Cruise Review by Deb-of-the-Sea

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Trip Details
  • Sail Date: August 2019
  • Destination: Western Caribbean
  • Cabin Type: Fantastica Balcony Stateroom
choose the cruise for the itinerary. And I thought the European ambiance would be fun. Turns out this is not a cruiseline that caters to Americans. The service and demeanor of crew is not what Americans will expect--a lot of waiting, no adherence to lines, rudeness among crew. Also had major security/safety issues: They didn't have enough staff to patrol the long lines to everything, and there were near stampedes and lots of arguments about people cutting in lines. Not enough of anything to go around: If you didn't get to the pool by 8:30 you didn't get a lounge chair; everything required a wait in line. Food was barely passable (and tiny portions--maybe this is also a European thing; I didn't want to gorge myself, but as an example I ordered gnocchi as a main dish and there were six tiny pastas in a tiny bowl--not even an appetizer-sized portion), entertainment was amateur, crew were outright hostile and rude (I've honestly never seen anything like it). In addition, there was a big language barrier, such that even when crew were trying to help, they couldn't because they didn't understand. Would never take this cruise line again.
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Cabin Review

Fantastica Balcony Stateroom
Cabin B2
Actually, a very nice cabin. Spacious and plenty of closet space. Bathroom was tight, but they always are. There was a funny smell throughout the cruise, which the poor housekeeper tried to fix but kept using cleaning products that smelled even worse.
Venice Beach Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews