• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Zaandam Review

4.0 / 5.0
Editor Rating
527 reviews
5 Awards

Tired ship, mediocre food, boring entertainment

Review for Zaandam to Canada & New England
User Avatar
2-5 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms

Additional details

Sail Date: Jul 2019
Cabin: Verandah Suite

This was my third Holland America cruise. My two prior experiences were very good. Food in the main dining room in the past was good to excellent. On my past trips there was sufficient entertainment and on board activities. Not so on this cruise. Food in the main dining room was okay to poor. On the gala evening, the lobster in the surf and turf was old and cooked to death. So too was the filet which was tasteless. I opted for the optional Rudi's Sel de Mer dinner and was well pleased. Excellent food, excellent service.

As to the entertainment, the dance numbers in the variety show entertainment were pretty good, but the vocal numbers were aimed at a 12 year old audience and you had to endure them to see the dancers. There was a very good jazz band playing in the ocean lounge, which unfortunately was not the best venue for engaging with the music. A violinist and pianist were the bids for classical type entertainment but the pianist was not very talented.

The staff was, as always on HA, excellent. That is, my cabin stewards, the restaurant servers and wine stewards all were exemplary. My suite was always clean and well provisioned. Not so the customer no service staff in the atrium. When they did not know the answer to a questions, they sent me away instead of trying to find the answer for me.

Cabin Review

Verandah Suite

Cabin AA

Cabin was spacious enough with very comfortable bed and pillows. I liked having a desk with mirror next to the glass veranda doors so there was plenty of light for dressing and make up.

Port Reviews


Guide was enthusiastic and knowledgeable but way too much time spent at Peggy's Cove.

2 Helpful Votes
previous reviewnext review

Find a Zaandam Cruise from $419

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.