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First time with HAL and our longest cruise to date, we did back to back cruises covering ports in Italy, the Adriatic and Greece. We selected the cruise for the itinerary as it visited some bucket list places such as Dubrovnik, Malta and Santorini. As first timers on HAL we were very impressed with the ship. Loved the public rooms and decor particularly around the pool areas, the Crows Nest and the cafe. We were also happy with the entertainment but don't expect spectacular shows as the focus was more on the music walk. We found the standard of entertainers on board much better than on other lines (Princess and NCL). We ate mainly in the Lido and the main dining room. There is a huge choice of food on offer in the Lido but you have to wait at busy times as at most stations you cannot serve yourself. This is great for hygiene but some impatient people still try to reach under the glass to grab food! Food in the dining room was generally good but service was lacking on many occasions. Also the menu on the second leg of the cruise was the same as the first. The few times we ate breakfast in the dining room the service was very amateur - slow then food arriving all at once. The crew were wonderful, always ready with a smile and greeting, and we loved the Captain and his amusing announcements every day! On the whole it is the best cruise we have been on and there were only a couple of gripes. We were not happy with the response from Guest Services when we had issues in the cabin. These were the TV not working - eventually fixed by cabin steward - and a lack of hot water. Also regarding the EXC team we felt we were mislead about the number of ships in port in Katakolon and the likelihood of getting transport to Olympia so we booked a ship's tour at the last minute. When we arrived we were the only ship in port and felt this was a ploy to get more people on tours. Having said that, the tour was very good and we learned a lot more than if we had gone independently.

Most enjoyable cruise yet!

Koningsdam Cruise Review by APH17

3 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Mediterranean
  • Cabin Type: Large Oceanview Stateroom
First time with HAL and our longest cruise to date, we did back to back cruises covering ports in Italy, the Adriatic and Greece. We selected the cruise for the itinerary as it visited some bucket list places such as Dubrovnik, Malta and Santorini.

As first timers on HAL we were very impressed with the ship. Loved the public rooms and decor particularly around the pool areas, the Crows Nest and the cafe. We were also happy with the entertainment but don't expect spectacular shows as the focus was more on the music walk. We found the standard of entertainers on board much better than on other lines (Princess and NCL).

We ate mainly in the Lido and the main dining room. There is a huge choice of food on offer in the Lido but you have to wait at busy times as at most stations you cannot serve yourself. This is great for hygiene but some impatient people still try to reach under the glass to grab food! Food in the dining room was generally good but service was lacking on many occasions. Also the menu on the second leg of the cruise was the same as the first. The few times we ate breakfast in the dining room the service was very amateur - slow then food arriving all at once.

The crew were wonderful, always ready with a smile and greeting, and we loved the Captain and his amusing announcements every day!

On the whole it is the best cruise we have been on and there were only a couple of gripes. We were not happy with the response from Guest Services when we had issues in the cabin. These were the TV not working - eventually fixed by cabin steward - and a lack of hot water. Also regarding the EXC team we felt we were mislead about the number of ships in port in Katakolon and the likelihood of getting transport to Olympia so we booked a ship's tour at the last minute. When we arrived we were the only ship in port and felt this was a ploy to get more people on tours. Having said that, the tour was very good and we learned a lot more than if we had gone independently.
APH17’s Full Rating Summary
Enrichment Activities
Value For Money
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Cabin Review

Large Oceanview Stateroom
Cabin E 1171
Our first time in an ocean view rather than a balcony and we were very happy with the cabin. It was a quiet location with the only noise from the dining room (above) every evening at about 10.45 for 5 minutes. Good bathroom and great shower.
Beethoven Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews