We just got back from the Cities of Light cruisetour (August 7-18th, Prague to Paris on the Alsvin) and had a great time! This was our second Viking river cruise having gone on the Danube Waltz last summer (Budapest to Prague on the Legend) which we also really enjoyed. I was worried that August would be unbearably hot and crowded. However, we found the crowds quite manageable and the weather was very nice: low 70s and sunny/clear most days; there was only one day when it rained steadily throughout the day. We had no problems with low or high water levels on this cruise. Viking is not the most luxurious or all-inclusive (or expensive) river cruise line but, for the price we paid which included air, we have been very happy with what Viking offers.
Our vacation unfortunately got off to a rocky start. We used Viking Air and, through no fault of Viking’s, the first leg of our Delta flight to Prague was cancelled because of weather. We were re-routed all over the place and ended up on three connecting flights. Instead of arriving in Prague at 11 AM, we arrived closer to 6 PM that day. I had called Viking en route to let them know of the delay, and a very nice Viking representative was waiting for us at the airport when we finally arrived (the one bright spot to an otherwise miserable, exhausting flight). To top it off, my checked bag with a two-week supply of clothes, shoes and toiletries did not make it to Prague. The concierge at the Prague Hilton hotel was basically useless in helping me track down my bag. However, the minute the Alsvin Program Director, Bjorn, became aware of my situation, he took over and contacted the airlines; my bag was delivered soon after directly to the ship. Bjorn even arranged to have my one change of clothing laundered (at no charge) until my suitcase arrived. Thank you, Bjorn!
The two hotels we stayed at, the Hilton Prague and the Le Meridien Etoile in Paris, were fairly good but I would probably choose to stay somewhere else if returning to Prague or Paris. At the Hilton Prague, the air conditioning didn’t work in our traveling companions’ room and was never fixed despite repeated attempts to inform the front desk. At both hotels, I was disappointed in the quality of service offered by the concierges and front desk. One the other hand, they are centrally located, the rooms/bathrooms were attractive, clean and spacious, and the breakfasts were very good.
We had a standard cabin on the lowest level with a fixed window near the ceiling. The cabin was very small but comfortable and efficiently designed. We spent very little time in our cabin so it served our purposes just fine.