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We have traveled with NCL before and had a great time. This time was absolutely the worst cruise/vacation I have ever been on. The Joy is Disorganized and overcrowded. Ship is under staffed, and overworked with rude employees. Not enough elevators, food was average, everything took longer than it should. Shows were booked, crowded, people standing along the walls. Some video games broken, WiFi wasn’t very good. (Has two unlimited packages). The ports were extra crowded. Victoria was so bad we didn’t even go into town. Everything seems like they are trying to get an extra dollar from you. I would avoid the larger ship and try to find something smaller if you decide to give NCL a try. We were really looking forward to this trip. We had enjoyed the last NCL cruise and bought the cruise next deposits. This time the 8 of us in our party will never sail with them again.

Worst cruise and vacation experience

Norwegian Joy Cruise Review by Akingofhomes

5 people found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Alaska
  • Cabin Type: Balcony
We have traveled with NCL before and had a great time. This time was absolutely the worst cruise/vacation I have ever been on. The Joy is Disorganized and overcrowded. Ship is under staffed, and overworked with rude employees. Not enough elevators, food was average, everything took longer than it should. Shows were booked, crowded, people standing along the walls. Some video games broken, WiFi wasn’t very good. (Has two unlimited packages). The ports were extra crowded. Victoria was so bad we didn’t even go into town. Everything seems like they are trying to get an extra dollar from you. I would avoid the larger ship and try to find something smaller if you decide to give NCL a try. We were really looking forward to this trip. We had enjoyed the last NCL cruise and bought the cruise next deposits. This time the 8 of us in our party will never sail with them again.
Akingofhomes’s Full Rating Summary
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Cabin Review

Balcony
Cabin BD
Cabin is nice but small. Hated having to keep a keycard in the slot to keep the electrical active. I understand saving money and safety but still a hassle to switch out cards if someone is leaving the cabin.
Deck 15 Inside Cabins, Balcony Cabins, Suite Cabins