Crown Princess Review

Take the Crown Princess cruises for the itinerary, not the ship.

Review for the British Isles & Western Europe Cruise on Crown Princess
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10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Aug 2019
Cabin: Mini-Suite with Balcony

We chose the 12-Night British Isles cruise for the itinerary. The itinerary was FANTASTIC. The ship and dining services - not so much. Can be an excellent cruise if your ship expectations aren't too high. We found the only way to get good dining was to visit the Specialty Dining Rooms, the International Cafe, the Salty Dog on the Pool deck or the Pizza service - and those were better than expected. The selections and quality of selections in the main dining rooms and Horizons Buffet were way below our our previous cruising experiences across any line. We read in advance that the ship was refurbished in April of 2018 - a year and a half ago. We thought the ship looked dated, the stateroom furniture worn and in need of replacement and in general the hallway walls, trim and carpet were tired-looking. Tendering for over 3,000 passengers in popular ports creates long waiting lines (over an hour each time), and when you add the time to tender you to and from shore, you've lost just about three hours of your in-port time. We see a definite decrease in value and general "cruise experience" of a Princess Cruise from our previous cruises with Princess and especially compared to comparable cruise lines in this price/star-rating range. In closing, the new Medallion-Class ships offer faster-than-expected Medallion-Net (on-board and internet networking services) and an electronic "Medallion" instead of a "key-Card." The Medallion experience in general and related apps can enhance a cruise experience for tech-savvy and even non-tech savvy guest by making crew recognition, stateroom access and room charging processes faster and easier than it ever was with cards.

The two Princess excursions we took to the Royal Tattoo in Edinburgh Castle in Scotland and the Normandy Excursion in France (to Omaha and Gold beaches and the US cemetery) were very organized, informative and we thought well-worth the cost. We would definately do these again with Princess.

Cabin Review

Mini-Suite with Balcony

Cabin ME

Our Mini Suite was very spacious, was laid-out exceptionally well and had lots of storage. Unfortunately the "Lounging" part of the room had a very uncomfortable, hard, dated hide-a bed which had cushions leaning downward from the back towards the floor so as to make that half of the room uncomfortable for sitting or reading.

Port Reviews

Greenock (Glasgow)

Princess Excursion to Edinburgh for the Royal Tattoo was fantastic both for the show and value. It was the highlight of our cruise!

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