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Start with Embarkation - the Easiest ever and the most friendly! The ship was just remodeled 4th qrt 2018 and is quite beautiful. We dined in Modernaro the brazilian steakhouse, 2 nights in Cagney's the regular steakhouse, Asian restaurant Chin Chin, Tepanika Tsar's Palace Dining room and the buffet. Mica was our favorite waitress and Mary Lo the BEST Hostess! We enjoyed them all, in particular Cagney's and Tepanika. Tsar's Palace is quite beautiful and the service was simply wonderful . . . as a matter of fact the service everywhere on the ship was the incredible, the friendliest staff with anticipating your needs (and I have been on over 30 cruises). Really loved the shows, the acrobatic show and Carl Strong comedy being the favorites. Went to the spa for 4 different treatments, Sam gave the best pedicure and manicure I have every had! John D'Souza was an incredible concierge and during disembarkation when things started to get back up and not going as smoothly, John was right in the middle of it, fixing things for a better easier flow!

Nicest Service Ever

Norwegian Jewel Cruise Review by West Coast Gal

1 person found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Alaska
  • Cabin Type: Family Balcony
Start with Embarkation - the Easiest ever and the most friendly! The ship was just remodeled 4th qrt 2018 and is quite beautiful. We dined in Modernaro the brazilian steakhouse, 2 nights in Cagney's the regular steakhouse, Asian restaurant Chin Chin, Tepanika Tsar's Palace Dining room and the buffet. Mica was our favorite waitress and Mary Lo the BEST Hostess! We enjoyed them all, in particular Cagney's and Tepanika. Tsar's Palace is quite beautiful and the service was simply wonderful . . . as a matter of fact the service everywhere on the ship was the incredible, the friendliest staff with anticipating your needs (and I have been on over 30 cruises). Really loved the shows, the acrobatic show and Carl Strong comedy being the favorites. Went to the spa for 4 different treatments, Sam gave the best pedicure and manicure I have every had! John D'Souza was an incredible concierge and during disembarkation when things started to get back up and not going as smoothly, John was right in the middle of it, fixing things for a better easier flow!
West Coast Gal’s Full Rating Summary
Value For Money
Embarkation
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Cabin Review

Family Balcony
Cabin B2 9602
Comfortable bed, nice sliding door for shower, good size TV, safe & small fridge. Pinch points at closet, around desk and the bathroom. The table on the deck is the size of a hard back novel, so small. Desk was also very tiny.
Room Steward Mario was Great!!
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews