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Always wanted to see Alaska. Service was top notch. Food was great everywhere except the specialty steakhouse. Entertainment was great. Did the helicopter ride to mendenhahl glacier. Once in a lifetime experience. White pass train trip was so entertaining. Hannah, our tour guide was the best. The new port valet service was a life-saver. We had all day in Seattle on our return. Our bags were sent straight to the airport. I have taken many cruises and have always had great information from customer service beforehand. The customer service before the trip wasn't great. Also, the cruise onboard schedule was not available. We didn't schedule any specialty dining or spa treatments ahead of tome because we couldn't tell when we would have time. However, the service onboard was so good we were able to schedule everything we wanted. I really couldn't tell if it was because we were in a suite and got special treatment but we had no problems reservations.

Dining room was the best

Ruby Princess Cruise Review by BeckyR22

Trip Details
  • Sail Date: August 2019
  • Destination: Alaska
  • Cabin Type: Premium Club Class Mini-Suite with Balcony
Always wanted to see Alaska. Service was top notch. Food was great everywhere except the specialty steakhouse. Entertainment was great.

Did the helicopter ride to mendenhahl glacier. Once in a lifetime experience. White pass train trip was so entertaining. Hannah, our tour guide was the best.

The new port valet service was a life-saver. We had all day in Seattle on our return. Our bags were sent straight to the airport.

I have taken many cruises and have always had great information from customer service beforehand. The customer service before the trip wasn't great. Also, the cruise onboard schedule was not available. We didn't schedule any specialty dining or spa treatments ahead of tome because we couldn't tell when we would have time. However, the service onboard was so good we were able to schedule everything we wanted. I really couldn't tell if it was because we were in a suite and got special treatment but we had no problems reservations.
BeckyR22’s Full Rating Summary
Enrichment Activities
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Dining
Public Rooms
Entertainment
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Cabin Review

Premium Club Class Mini-Suite with Balcony
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Cabin was beautiful. Bed was comfortable.
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