Our first cruise. Have to agree with previous review by 'mendumrw' with regard embarkation. It wasn't so much the delay (hey these things happen) but we were disappointed in the way P&O handled the delayed passengers. A hot day, nowhere to obtain refreshments at the terminal; lots of queuing/shuffling. By the time we boarded ship nowhere to get food (when staff were asked they directed us to the closed buffet, which did not actually open until 6pm). Choatic to get a drink at sailaway party as so many of us late embarkers arrived en masse after a crowded muster drill. What would it have cost P&O to explain reasons and apologise for the delay, provide a few jugs of iced water at muster drill, kept the buffet open, or offered a complimentary drink?
Any way moan over, what did we think of the ship.....
As said it was our first cruise so had nothing to compare it to, but we thought the ship was lovely. Apart from embarkation day there always seemed to be plenty of space to sit and watch the waves, take in the sun, get a drink etc. There are a lot of deck areas to choose from.
Our balcony cabin was spacious, very clean and everything in working order. Didn't see anything that was 'tired'. There was some outside maintenance works / painting going on occasionally, but we have friends who cruise regularly and say they find this is the norm. We felt the food was good, and especially liked the themed nights in the buffet. We ate in the Sindhu one evening - it was OK but nothing remarkable (a taster menu, which was a bit 'bland' for us). A quiet night in the Sindhu (as it was black tie night) so it was a pity that they chose to squash the few diners into one small area, so all conversations were shared (perhaps one should request a quiet table, especially as there were many empty).
We found the service on the ship very good - the waiters, barmen, cabin crew etc all worked so hard, and all friendly and polite to us.
We found it easy to entertain ourselves at the ports (even Cherbourg) and only went on one excursion. We have been on many holiday excursions and they are always too rushed, not enough time to explore and too much time spent on a coffee and cake stop (or whatever) and this was no exception, but it was well organised with a good guide.
Would we go on a cruise again - yes we would. Apart from the poor start, the remainder of the time we felt comfortable, well fed, well looked after and entertained. We would go on Arcadia again - yes definitely.