We chose an Alaskan cruise to celebrate husbands 60th birthday with our four adult children. We’ve been regular cruisers on Hal, so very disappointed with some of the changes.. Ship is in great shape and the wait staff and cabin stewards fantastic as usual. Front desk folks not helpful or friendly...took Many trips to resolve a couple of small issues. Wait staff in Pinacle were surly and unfriendly. New photo policy requires you purchase the digital image for each photo for $29.99 plus an additional $10.00 if you want a print...no option for print only. Pkgs only bring down to $20 each....as i have no intention of reprinting, each print costs $39.99. We used to pay $10 each .... Shore excursion talks were 60 min long infomercials for the diamond gem shops owned by Holland . Total waste of time. The new daily schedule format lacks basic information about activities and length of programs. Most activities were just an opportunity for Hal to sell you something. Shows were poor to mediocre at best. Scheduling was poor... 3:00 bingo ran late into the 4:00 trivia time and left no seats for the Trivia crowd...Catholic mass was in an open room next to Crows Nest bar during Happy Hour..poor priest had to shout over reveling drunks and whirling blenders. Could they have changed Mass tme or move happy hour to a different bar? Not scheduling another Hal cruise any time soon.

Holland you’ve let me down

Eurodam Cruise Review by Lisa4eyes

6 people found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Alaska
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
We chose an Alaskan cruise to celebrate husbands 60th birthday with our four adult children. We’ve been regular cruisers on Hal, so very disappointed with some of the changes.. Ship is in great shape and the wait staff and cabin stewards fantastic as usual. Front desk folks not helpful or friendly...took Many trips to resolve a couple of small issues. Wait staff in Pinacle were surly and unfriendly. New photo policy requires you purchase the digital image for each photo for $29.99 plus an additional $10.00 if you want a print...no option for print only. Pkgs only bring down to $20 each....as i have no intention of reprinting, each print costs $39.99. We used to pay $10 each ....

Shore excursion talks were 60 min long infomercials for the diamond gem shops owned by Holland . Total waste of time. The new daily schedule format lacks basic information about activities and length of programs. Most activities were just an opportunity for Hal to sell you something.

Shows were poor to mediocre at best. Scheduling was poor... 3:00 bingo ran late into the 4:00 trivia time and left no seats for the Trivia crowd...Catholic mass was in an open room next to Crows Nest bar during Happy Hour..poor priest had to shout over reveling drunks and whirling blenders. Could they have changed Mass tme or move happy hour to a different bar?

Not scheduling another Hal cruise any time soon.
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