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We chose this cruise as it was the Right time of year school holidays and going to Northern Europe with st Petersburg on the itenary we were disappointed in that my two girls couldn’t attend the children’s club because they were 10 & 12 and would have had to go to separate clubs because of their ages they didn’t want to go alone & there was no leeway with this they also had to stop using the pools after the first week as they came out with terrible skin rashes all of our party did I reported it to customer services they said it was because someone had been sick in the pool so had to be drained and stronger chemicals put in !! There was another mum complaining at the same time and families around the pool were not using them for the same reason! My family and I were absolutely fuming that there was an extortionate fee for the shuttle busses there was 4 adults and 4 children only in Helsinki did they not charge for the children I can’t believe that RC did not receive most of this money as why did we have to pay directly to RC We were all very disappointed with the entertainment nothing for the children no pool party’s games on deck we had good weather most of the cruise so there was no reason for this The food was ok very samey but nice we only ate in the windjammer as we had 4 fussy children so it was great for them to just try things We only did the Russia trip preferring to do our own trips the guide was very knowledgeable but it was a bit manic as in on off the coach and they took us to a very expensive tourist gift shop but we were allowed to use the toilets The ship itself was looking a bit warn out and tired its due a refit I believe Most of the staff were really nice but they fussed around the alcohol drinkers more In short we won’t be travelling with RC again

Baltic cruise

Explorer of the Seas Cruise Review by pollyjane

1 person found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Baltic Sea
  • Cabin Type: Interior
We chose this cruise as it was the Right time of year school holidays and going to Northern Europe with st Petersburg on the itenary

we were disappointed in that my two girls couldn’t attend the children’s club because they were 10 & 12 and would have had to go to separate clubs because of their ages they didn’t want to go alone & there was no leeway with this they also had to stop using the pools after the first week as they came out with terrible skin rashes all of our party did I reported it to customer services they said it was because someone had been sick in the pool so had to be drained and stronger chemicals put in !! There was another mum complaining at the same time and families around the pool were not using them for the same reason!

My family and I were absolutely fuming that there was an extortionate fee for the shuttle busses there was 4 adults and 4 children only in Helsinki did they not charge for the children I can’t believe that RC did not receive most of this money as why did we have to pay directly to RC

We were all very disappointed with the entertainment nothing for the children no pool party’s games on deck we had good weather most of the cruise so there was no reason for this

The food was ok very samey but nice we only ate in the windjammer as we had 4 fussy children so it was great for them to just try things

We only did the Russia trip preferring to do our own trips the guide was very knowledgeable but it was a bit manic as in on off the coach and they took us to a very expensive tourist gift shop but we were allowed to use the toilets

The ship itself was looking a bit warn out and tired its due a refit I believe

Most of the staff were really nice but they fussed around the alcohol drinkers more

In short we won’t be travelling with RC again
pollyjane’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Ages 10 to 12
Service
Onboard Experience
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Cabin Review

Interior
Cabin 6V 6413
Ok just looking tired and old
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews