1. Home
  2. Cruise Reviews
  3. Norwegian Spirit
Being a first generation Latvian, I was intrigued with this cruise as it was stopping in Riga, Latvia along with so many other Baltic countries. It was a perfect agenda in terms of the countries on the itinerary and a great way to explore the various cultures in 15 days. We had taken a previous sailing to the Baltic region on the Getaway in October 2017 which was terrible based on the cold, windy and wet weather on a cruise ship that is really not suitable for cold and inclement weather based on its "Miami Boardwalk" exterior design. First and foremost, this was our 5th or 6th voyage on the Spirit in the last 3 years. We truly enjoy the size of the ship, the crew that tends to be quite customer centric and the "Galaxy of the Stars" for viewing of daily arrivals and departures is awesome. As we reside in Italy and enjoy the convenience and destinations that the Spirit has frequented, we are highly disturbed that the vessel will be repositioned after the upgrade in February 2020 to the Asia coast. One would have hoped that following the upgrade previous loyal customers could have enjoyed the much needed refreshing. Now, I'll just cut to the chase with our opinions: *Embarkation in Southampton and disembarkation in Stockholm were excellent. Job well done as has been our experience with all NCL cruises. *The ship in itself is certainly a bit dated and tired and I am sure the February 2020 retrofit will serve it well. Regardless, we enjoy the Spirit based on the passenger capacity, the client age group and general design. *Our Cabin 9118 with balcony was located just outside of the midship elevators. No problems with noise or anything else. Despite needing an upgrade and a few minor repairs, the room was perfect. *Our Cabin steward was great. *THE BAD- TV reception was horrible. They stated that they were working with the satellite provider; however, it remained an ongoing issue. *EVEN WORSE- I am not a fan of propaganda and appreciate some level of honesty. We continue to find it INSULTING that NCL airs the propaganda channel MSNBC. Frankly it was refreshing to view the Russian channel RT. At least it was somewhat objective as was the French channel. DINING Opinions: 1) Le Bistro was excellent both in service and food quality!!! Great management and staff. Highly recommend. 2) Cagney's was just fair. Customer service was excellent as always; however, the food quality fell quite short. The steaks were simply poor in quality. 3) Shogun- I would pass on the restaurant. Seems to consistently deteriorate. 4) Garden Room- For a non upgrade restaurant, it was excellent in both customer service and food quality. Frankly, the food quality was far superior here compared to Cagney's. We certainly give the Garden Room 2 thumbs up. 5) Raffles- Great for breakfast, Okay for lunch but definitely a pass for dinner. 6) Blue Lagoon- A place that has improved over time and a good choice for "fast food". Now, back to rest of our thoughts: *Entertainment is O.K. for this sized ship and price point. Do not expect Vegas level talent. However, the drink service is awesome. *PORTS and EXCURSIONS- As noted, this itinerary was outstanding. Navigating the various ports were no issue at all. We took far more excursions than we normally do and despite being overpriced as we all know, ALL of them were excellent. They clearly exceeded our expectations. A disturbing disappointment: ***** We truly enjoy cruising and were eager to obtain some price quotes for some future cruises in 2020. Being young and recently retired, we live to travel the world. Provided to the CRUISE NEXT Manager ( a gentleman that I regret not securing his name) a list of cruises for pricing to only be told that he could ONLY provide me with a verbal quote. He said that written/documented quotes could ONLY BE PROVIDED AFTER BOOKING the cruise. What an absolute load of..... To say the least, I did not pursue future business with NCL as a result. Overall, we did very much enjoy ourselves and look forward to future cruises with whatever cruise company supports our expectations. We find that with the extensive sailing in the Mediterranean/European/Middle East areas, 13-15 days are perfect on the smaller ships such as the Spirit. Our experience has been that with the larger vessels that accommodate 3500+ passengers tend to really dampen the experience with disembarkation, dining and customer service. Bon voyage!

Great Baltic Agenda

Norwegian Spirit Cruise Review by Giovanni55

1 person found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Baltic Sea
  • Cabin Type: Balcony
Being a first generation Latvian, I was intrigued with this cruise as it was stopping in Riga, Latvia along with so many other Baltic countries. It was a perfect agenda in terms of the countries on the itinerary and a great way to explore the various cultures in 15 days. We had taken a previous sailing to the Baltic region on the Getaway in October 2017 which was terrible based on the cold, windy and wet weather on a cruise ship that is really not suitable for cold and inclement weather based on its "Miami Boardwalk" exterior design.

First and foremost, this was our 5th or 6th voyage on the Spirit in the last 3 years. We truly enjoy the size of the ship, the crew that tends to be quite customer centric and the "Galaxy of the Stars" for viewing of daily arrivals and departures is awesome.

As we reside in Italy and enjoy the convenience and destinations that the Spirit has frequented, we are highly disturbed that the vessel will be repositioned after the upgrade in February 2020 to the Asia coast. One would have hoped that following the upgrade previous loyal customers could have enjoyed the much needed refreshing.

Now, I'll just cut to the chase with our opinions:

*Embarkation in Southampton and disembarkation in Stockholm were excellent. Job well done as has been our experience with all NCL cruises.

*The ship in itself is certainly a bit dated and tired and I am sure the February 2020 retrofit will serve it well. Regardless, we enjoy the Spirit based on the passenger capacity, the client age group and general design.

*Our Cabin 9118 with balcony was located just outside of the midship elevators. No problems with noise or anything else. Despite needing an upgrade and a few minor repairs, the room was perfect.

*Our Cabin steward was great.

*THE BAD- TV reception was horrible. They stated that they were working with the satellite provider; however, it remained an ongoing issue.

*EVEN WORSE- I am not a fan of propaganda and appreciate some level of honesty. We continue to find it INSULTING that NCL airs the propaganda channel MSNBC. Frankly it was refreshing to view the Russian channel RT. At least it was somewhat objective as was the French channel.

DINING Opinions:

1) Le Bistro was excellent both in service and food quality!!! Great management and staff. Highly recommend.

2) Cagney's was just fair. Customer service was excellent as always; however, the food quality fell quite short. The steaks were simply poor in quality.

3) Shogun- I would pass on the restaurant. Seems to consistently deteriorate.

4) Garden Room- For a non upgrade restaurant, it was excellent in both customer service and food quality. Frankly, the food quality was far superior here compared to Cagney's. We certainly give the Garden Room 2 thumbs up.

5) Raffles- Great for breakfast, Okay for lunch but definitely a pass for dinner.

6) Blue Lagoon- A place that has improved over time and a good choice for "fast food".

Now, back to rest of our thoughts:

*Entertainment is O.K. for this sized ship and price point. Do not expect Vegas level talent. However, the drink service is awesome.

*PORTS and EXCURSIONS- As noted, this itinerary was outstanding. Navigating the various ports were no issue at all. We took far more excursions than we normally do and despite being overpriced as we all know, ALL of them were excellent. They clearly exceeded our expectations.

A disturbing disappointment:

***** We truly enjoy cruising and were eager to obtain some price quotes for some future cruises in 2020. Being young and recently retired, we live to travel the world. Provided to the CRUISE NEXT Manager ( a gentleman that I regret not securing his name) a list of cruises for pricing to only be told that he could ONLY provide me with a verbal quote. He said that written/documented quotes could ONLY BE PROVIDED AFTER BOOKING the cruise. What an absolute load of..... To say the least, I did not pursue future business with NCL as a result.

Overall, we did very much enjoy ourselves and look forward to future cruises with whatever cruise company supports our expectations.

We find that with the extensive sailing in the Mediterranean/European/Middle East areas, 13-15 days are perfect on the smaller ships such as the Spirit. Our experience has been that with the larger vessels that accommodate 3500+ passengers tend to really dampen the experience with disembarkation, dining and customer service.

Bon voyage!
Giovanni55’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Spirit price drops
250,000+ people have entered their email