I am a frequent cruiser and this was my first and last time cruising on NCL. I have never experienced such an awful experience cruising including having cruised on Carnival. I am enormously disappointed with the cruise experience aboard NCL!
From the moment we embarked on the Breakaway the experience was poor. The gangway wasn’t positioned anywhere near the entrance to the ship and 89 year old grandmother had to make the enormously long walk. The crew members miserable and not friendly at all. This was my first cruise in 16 years that the staff weren’t friendly or happy to be on board.
The food was absolutely horrible and lacked variety or flavor. The service in the dinning rooms was lackluster. Dinner on the first night in the Manhattan took just about three hours and every other night about two hours. None of the dinning room staff were attentive or accommodating.