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Celebrity Edge Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
578 Reviews

Beautiful new ship with both hits and misses

Celebrity Edge Cruise Review by SoCalPhil

8 people found this helpful
Trip Details
  • Sail Date: Aug 2019
  • Destination: the Western Mediterranean
  • Cabin Type: Concierge Class Stateroom with Veranda

Sailed Aug 10 on 9 day western Caribbean cruise from Rome. As a point of reference I’m 73 yrs old and my lady and I have been on several cruises over the years on different cruise lines. Last year we sailed on the Solstice on an Alaska cruise and it was our favorite ship to date.

We thoroughly enjoyed the Edge, but also miss some of the niceties offered on other ships.

Pluses:

• Boarding and exiting the ship was the easiest we’ve ever experienced. From the time our car dropped us off at the curb & a porter took our luggage, with our pre-check in express passes we were in our cabin in less than 10 minutes. Same exiting the ship. Luggage tags were numbered with the bus number to board for the airport. Very quick process.

• One advantage of their concierge class is that on “welcome aboard” day you have exclusive access to one of the main dining rooms open for lunch, thus avoiding the crowded buffet. A welcome touch, as long as you board early. It closes at 1:30pm.

• We were in concierge class on deck 12 port side near the aft elevators. Great location. We liked our cabin layout, comfortable bed, and really loved the infinite veranda. It makes the room feel larger and provides a better sense of privacy. The window is the full width of the room and the top ½ lowers electrically. You can sit or stand at the open window with no one staring at you from above or below as on a traditional balcony, and it’s quieter. The cabin attendant lowers a shade in the evening which totally blocks morning light if you wish, but we raised the shade and opened the window at night to enjoy the cool ocean air and hear the sounds of the sea. The weather when we sailed was great for this, although I realize that in different weather it could make the room uncomfortable because the A/C doesn’t run with the window open.

• Dining - We liked the concept of four main dining rooms. Each has different décor and offers a bit of variety, although most of the menu is the same in each, with a few choices unique to the theme of each restaurant. We prefer select dining and just go down to dinner when we’re ready, and request a table for two. We never encountered a long wait. There are several extra cost restaurants available. We had dinner at the Petite Chef venue at Le Grand Bistro. My lady thoroughly enjoyed it, and the food was good also, although they did have to re-do my steak which came out very rare when I ordered med rare. We also had lunch there one day. Very nice menu and the food was distinctly better than what was served in the main dining rooms. We also had lunch one day at Raw on Five. We felt the offerings were OK, but not as good as the sushi places we have at home. We purchase the Go Best package with the premium beverage plan. On the Solstice you must present your cruise card(s) each time to order each glass of wine at the restaurants. On the Edge you show it just once and the wine steward returns to keep your glasses filled, an appreciated courtesy.

• The buffet was nicely laid out with adequate seating available and the food was pretty good. Waiters come by frequently and offer to bring you bottled water, more coffee or alcoholic beverages. There is nice pizza station at the back area and also a small bar there. One day I complained to the bartender there that he didn’t have the premium wine we preferred. As I went back to my table a supervisor appeared and offered to bring us the wine I wanted. Nice touch.

• Before we sailed I was dubious about the Eden lounge and the Edenist thing, but I found the lounge to be excellent. Beautiful layout, quiet and comforting to visit through the day and into the night, with easy listening music or soloist playing as you look out to the ocean at the rear of the ship. The Edenists appear briefly at dinner time at the Eden specialty restaurant. We dined there one night and felt the experience was exceptional, and the best we had on the ship. It was quiet and intimate, with personalized service. A four course meal is presented with two choices for each course. As a couple we each selected different choices and shared. The presentation is unique and enjoyable. The Edenists are a mythical creation of performance art, a bit strange but fun. They do a show in the later evening which was not to my taste however. Cirque du Soleil meets Star Wars. Just too weird for an old guy.

• The Magic Carpet is fun. We went there a couple of times to enjoy a drink at the bar and lounge. It’s cantilevered out from the side of the ship and having the open ocean around you on three sides is nice. When it is lowered down for tendering it becomes a more friendly way to get on and off the ship.

• I liked the new smart phone app that is new on the Edge. You can use it even if you haven’t signed up for the WiFi package. You can make reservations with it, see the deck plans and cruise information, and even set the lights & air conditioning in your cabin and open you cabin door.

Negatives:

• We enjoyed the Sky Lounge on the Solstice, which looks out to the front of the ship. On the Edge the entire front of the ship is sequestered for Suite passengers. They have their own pool, retreat area, bar and restaurant. The rest of the “lower element” must be content in the “back of the bus” so to speak.

• Not enough shade. Aft on the top deck there is a really nice Rooftop Garden area and an adjoining specialty restaurant Rooftop Garden Grill. This is a beautiful area but we couldn’t use it most of the day because there are no shaded areas. Not everyone is comfortable sitting in direct sun in the hot summer. The same is true at the Sunset Bar around the corner at the rear of the ship. We felt the Sunset Bar on the Solstice was a nicer design, more inviting. The design on the Edge feels like a sterile plastic afterthought stuck in the rear of the ship.

• Too crowded. The Edge has about the same number of passengers as the Solstice but it feels much more crowded. It’s really not a ship designed for kids, but there were lots of noisy kids on board our cruise. On an “at sea” day we went up to the pool deck at about 10:30 in the morning and there wasn’t a single lounge chair open anywhere near the pool or even in the Solarium.

• The Grand Plaza and martini bar on this ship is a large space open to surrounding decks above. It is very noisy with either bands or recorded music and the loudness migrates up to the specialty restaurants on the decks above. In the evenings it is crowded and challenging to be comfortable, with kids all around, even by the bar. Many people come in casual clothing. The atmosphere is just not very inviting, and lacks the quiet sophistication of the one found on the Solstice.

• On the Solstice, the concierge’s desk is located right in the concierge area of the ship. He gives you his card with phone number and you can walk over to see him or just call him on the phone. He was very helpful and accessible. There isn’t a way to easily contact the concierge on the Edge. No direct phone nbr and you have to walk way down to deck 5 at the front of the ship before the theater entrance to his small office. It’s as though they want to keep his existence as secret.

• We’re not into a lot of the activities available but did go to two of the shows in the theater. Found them creative and unique but not particularly to our taste.

In summary, we spoke with many other passengers during the cruise and found a recurring theme. People on their first cruise, or who hadn’t cruised often, love the Edge. Passengers who are veteran cruisers almost all said they wouldn’t sail on this ship again. It has the feel of a large resort hotel rather than the nautical allure and intimacy of other more traditional ships this size. As beautiful and modern as it is it lacks a “comfy cozy” feel many sophisticated travelers expect in a cruise ship. This is a comparatively expensive ship to sail on, so it’s reasonable to expect very good service, food, etc. We felt the service was very good but the food could have been better, generally speaking. It’s nice, as older travelers, that the Edge holds only about 2800 passengers. We’ve been on bigger ships and didn’t like them at all. We’re not into water slides or rock climbing and huge crowds. It would seem the Edge is not suited for families with kids, but we were disappointed to see so many on this cruise.


SoCalPhil's Full Rating Summary
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Onboard Experience
Value For Money
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Cabin Review

Concierge Class Stateroom with Veranda
Cabin C2 12193

• We were in concierge class on deck 12 port side near the aft elevators. Great location. We liked our cabin layout, comfortable bed, and really loved the infinite veranda. It makes the room feel larger and provides a better sense of privacy. The window is the full width of the room and the top ½ lowers electrically. You can sit or stand at the open window with no one staring at you from above or below as on a traditional balcony, and it’s quieter. The cabin attendant lowers a shade in the evening which totally blocks morning light if you wish, but we raised the shade and opened the window at night to enjoy the cool ocean air and hear the sounds of the sea. The weather when we sailed was great for this, although I realize that in different weather it could make the room uncomfortable because the A/C doesn’t run with the window open.


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SoCalPhil
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