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The ship was beautiful but not many windows in bars and coffee shops. The staff were hit and miss many of them could not speak English , some were just plain rude. The food was mediocre no where near as much choice as other cruise lines . Ice cream was chargeable so was cinema bowling etc. the daily activities were sparse . We travelled with a five and a six year old who only went to the children's club once as they found it confusing as they cannot speak Italian or German . The pools were a joke as they were all at least five foot deep, the aquapark is only open when the conditions are right so be mindful of this. We were promised a status match as we are Diamond+ on RCI it sounded amazing before boarding . We did not receive all that was promised due to the fact it was a 3 day cruise. We did get priority boarding (thank god) as some passengers took hours to board the ship. The bottle of Prosecco arrived eventually after a lot of badgering a complimentary meal in Butchers Cut , so glad we did not pay for it as it was average to say the least. We ate once in MDR that was enough. The Inca Restaurant ( Buffet) was very nice it was a shame the food did not match the surroundings. The photos were of high standard. The theatre was lovely the shows were good . The one positive we did not have to stand in line on the ship for the face to face passport checking procedure we went straight to the front . The price we paid was good for the four of us we had a great deal with Criuse Nation.

First time on MSC

MSC Preziosa Cruise Review by Haniford1922

4 people found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Baltic Sea
  • Cabin Type: Fantastica Balcony Stateroom
The ship was beautiful but not many windows in bars and coffee shops. The staff were hit and miss many of them could not speak English , some were just plain rude.

The food was mediocre no where near as much choice as other cruise lines . Ice cream was chargeable so was cinema bowling etc. the daily activities were sparse .

We travelled with a five and a six year old who only went to the children's club once as they found it confusing as they cannot speak Italian or German .

The pools were a joke as they were all at least five foot deep, the aquapark is only open when the conditions are right so be mindful of this.

We were promised a status match as we are Diamond+ on RCI it sounded amazing before boarding . We did not receive all that was promised due to the fact it was a 3 day cruise. We did get priority boarding (thank god) as some passengers took hours to board the ship. The bottle of Prosecco arrived eventually after a lot of badgering a complimentary meal in Butchers Cut , so glad we did not pay for it as it was average to say the least.

We ate once in MDR that was enough. The Inca Restaurant ( Buffet) was very nice it was a shame the food did not match the surroundings. The photos were of high standard. The theatre was lovely the shows were good . The one positive we did not have to stand in line on the ship for the face to face passport checking procedure we went straight to the front . The price we paid was good for the four of us we had a great deal with Criuse Nation.
Haniford1922’s Full Rating Summary
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Cabin Review

Fantastica Balcony Stateroom
Cabin B2 11062
The cabin looked tired and the cleanliness left a lot to be desired . My two grandchildren were with us and the cabin had nowhere near enough storage space . The children slept in a pull out settee bed and when extended there was not enough room to go around it.

The language barrier was a challenge as the staff speak Italian and German we asked for information regarding facilities and venues and were left none the wiser. . As for the manners of the European passengers there was a lot to be desired .
Ametista Deck Inside Cabins, Balcony Cabins