The ship was beautiful but not many windows in bars and coffee shops. The staff were hit and miss many of them could not speak English , some were just plain rude.
The food was mediocre no where near as much choice as other cruise lines . Ice cream was chargeable so was cinema bowling etc. the daily activities were sparse .
We travelled with a five and a six year old who only went to the children's club once as they found it confusing as they cannot speak Italian or German .
The pools were a joke as they were all at least five foot deep, the aquapark is only open when the conditions are right so be mindful of this.
We were promised a status match as we are Diamond+ on RCI it sounded amazing before boarding . We did not receive all that was promised due to the fact it was a 3 day cruise. We did get priority boarding (thank god) as some passengers took hours to board the ship. The bottle of Prosecco arrived eventually after a lot of badgering a complimentary meal in Butchers Cut , so glad we did not pay for it as it was average to say the least.
We ate once in MDR that was enough. The Inca Restaurant ( Buffet) was very nice it was a shame the food did not match the surroundings. The photos were of high standard. The theatre was lovely the shows were good . The one positive we did not have to stand in line on the ship for the face to face passport checking procedure we went straight to the front . The price we paid was good for the four of us we had a great deal with Criuse Nation.
The cabin looked tired and the cleanliness left a lot to be desired . My two grandchildren were with us and the cabin had nowhere near enough storage space . The children slept in a pull out settee bed and when extended there was not enough room to go around it.
The language barrier was a challenge as the staff speak Italian and German we asked for information regarding facilities and venues and were left none the wiser. . As for the manners of the European passengers there was a lot to be desired .