To start at the beginning embarkation took over 3 hours, 2 sat in the waiting area and an over an hour queuing, the luggage got to the room before us!
Muster drill was chaotic, people stood chatting and not everybody attended so it had to be repeated for them.
Main dining room menus were very mixed and not appetising, presentation was very lacking (fruit platter was 4 chunks of fruit with no slicing or arrangement) and the food was at best okay and some foods unpleasant. Staff were distant and didn’t interact with you. There wasn’t any tea or coffee after dinner but strangely you were given bottled water for free. Lack of vegetables and oddly - Italian dishes.