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It was supposed to be a family vacation, but for me it was a nightmare. The entire staff were very rude. When we went to the restaurants, the servers will rush my order. Everything was rush,rush,rush! the room was like being in a closet, the shower was plugged up, there was water everywhere in the bathroom, you can go swimming in there. The pool was so small it's a joke, my sons kiddie pool was bigger. The food was terrible, the same food everywhere, the buffet, the restaurants. Most of the time it tasted re-heated. nasty! So just to say you will eat the same food over and over again the menu never changed, and that goes for all their restaurants. Before disembarkation time, my family and I were getting ready to leave, when all of a suddenly my cabin door open, it was the cleaner. He put a stop on the door keeping the door wide open, while other passenger walked by and looking in while I was putting on my shoes, THANK GOODNESS I was already dressed!! these were his words" you have to get out" can you imagine this, he threw us out of the room! very very rude!!! If you go on this cruise you will never get a smile from any staff, you will not feel welcomed!! and you will pay more then any other cruise line. So beware!!

Bad experience

Norwegian Breakaway Cruise Review by applebee999

3 people found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Western Caribbean
  • Cabin Type: Family Inside Stateroom
It was supposed to be a family vacation, but for me it was a nightmare. The entire staff were very rude. When we went to the restaurants, the servers will rush my order. Everything was rush,rush,rush! the room was like being in a closet, the shower was plugged up, there was water everywhere in the bathroom, you can go swimming in there. The pool was so small it's a joke, my sons kiddie pool was bigger. The food was terrible, the same food everywhere, the buffet, the restaurants. Most of the time it tasted re-heated. nasty! So just to say you will eat the same food over and over again the menu never changed, and that goes for all their restaurants. Before disembarkation time, my family and I were getting ready to leave, when all of a suddenly my cabin door open, it was the cleaner. He put a stop on the door keeping the door wide open, while other passenger walked by and looking in while I was putting on my shoes, THANK GOODNESS I was already dressed!! these were his words" you have to get out" can you imagine this, he threw us out of the room! very very rude!!! If you go on this cruise you will never get a smile from any staff, you will not feel welcomed!! and you will pay more then any other cruise line. So beware!!
applebee999’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Ages 7 to 9
Service
Onboard Experience
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Cabin Review

Family Inside Stateroom
Cabin I1 13641
Terrible, water in the entire bathroom room to small !
Deck 13 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins