We went on this cruise for a family trip to get to know the Baltics. The ship has a lot of things to do, but if is going to cruise the baltic sea it should have an indoor pool and more indoor activities, the weather was good only the first two days, the rest, all the outside was impossible to use The baltics are beautiful countries, but the amount of time you stay there is very low and my perception is the only reason is because Norwegian wants you to consume inside the ship vs in the city. One example was when we were in Tallinn, we had to be on the ship by 15:30, in front of us there was another ship from TUI, they were asked to be there at 23:00, the next morning when we arrived to Helsinki, the TUI ship was already in front of us, so the reason is not only to be able to travel. Another complain is that Norwegian apparently lost a lot of what a cruise is, no welcoming reception, no animal towels every night, etc. They are going to far with this free-style experience. The food was awful in almost all the restaurant, no typical food, no variety. The only one where we had a good dinner was Cagney the Steakhouse. The Seafood restaurant was fully booked since the first day, meaning that it should be bigger to allow all passengers to try it.

Entertainment was nice, particularly the Cirque of Steam and Dreams. The arcade areas were also nice for the kids, but I didn't want them to spend that much time inside.

The service was average, some people were very nice, some were not. Generally a disappointment from the ship and crew perspective