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Queen Elizabeth Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
570 Reviews

Some flaws

Queen Elizabeth Cruise Review by Quesnor

8 people found this helpful
Trip Details
  • Sail Date: Jul 2019
  • Destination: Transatlantic

We sailed on the Queen Elizabeth in late July on a 15 night North Atlantic crossing..

The ship was built in 2010 and is the sister ship of the older Queen victoria. Both ships are Vista Class ships. Carnival Corporation, Cunards mother company, built a number of these vista class ships for its various fleets and aside from the two Cunard ships,a good number were built for Holland America, Costa and P&O,

Having previously sailed on Holland America's Niew Amsterdam and Eurodam, I felt very much at home with the general layout of the Queen Elizabeth.

However, by comparison, I found the Holland America ships to be far superior in many ways to the Queen Elizabeth:

1) Contrary to other Carnival owned cruise lines, Cunard ships have three distinct classes of guest accomodations: the Grill, the Britannia Club and the Britannia. Both the Grill and the Britannia Club passengers enjoy exclusive restaurants with the Grill passengers also enjoying indour and outdour exclusive areas. As a result. there is obviously less additional common areas to be enjoyed by Britannia class passengers. There is only one specialty restaurant available to all passengers ($40 per person).

2) Although the food quality is comparable to that found on Celebrity and Holland America ships, the service, especially in the Lido buffet restaurant leaves much to be desired. For instance, at breakfast, there is no coffee or juice service at the table and the coffee in the large coffee machines is constantly being re-heated leaving a bitter taste. Also, there is not enough personel cleaning and setting tables in the Lido (I presume this would not the case in Grill and Britannia Club restaurants).

3) Although the Queen Elizabeth is the more recent version of Vista Class ships, it lacks certain characteristics of older Vista class sister ships; There is no retractable roof over the pool (a must for transatlantic passages) nor are there automatic sensor doors to the rear and central parts of the ship which I found annoying when attempting to open doors with a drink and plate in hand.

4) The internet is terrible. If you are paying a premium price for an internet package you should not experience sporadic reception and you should not expect to pay for the many minutes it takes to log in and log out.

If you are into serious Ball Room dancing you will be vary happy. There were the same few dozen couples who regularly took part in dancing while the rest of us enjoyed their performance.

I would estimate that the average age of passengers is around 75. The entertainment is geared to this age group with music of the 50's and 60's together with a dose of Frank Sinatra and Nat King Cole era songs. It felt like I was visiting a floating senior citizens residence. Cunard passengers are very loyal but I wonder how it will go about recruiting a younger generation of passengers.

Cunard should be commended for the quality of guest speakers and the range of topics is excellent.

If I do take another Cunard cruise it would be for the destination and not the ship.

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