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Myself and my friend had a week stay in Salou then jumped on board the Epic at Barcelona for a week. My first thoughts on day one was of excitement and thought the ship looked amazing. I couldn’t wait to sample all the ship had to offer. So here the story begins. We had paid for all inclusive. Including tips and “ultimate food and beverages package inc coffee” - Epic’s wording. Well this didn’t include every brand of alcohol (not that I’m a huge drinker). It only included coffee from the machine at the snack bar (which one cup could have tarred the whole M25) If you wanted a cappuccino or latte etc you had to pay extra. Also not all the restaurants were included in this all inclusive package either. Quite a few you had to pay extra for and pay an extremely handsome price too! We were told it was our travel agent that should have told us that all inclusive wasn’t actually all inclusive. And our ultimate drinks package wasn’t actually very ultimate. As for the food on board, what we did have we couldn’t fault at all. Next complaint......TOO MANY PEOPLE ON BOARD. Now I know what a can of sardines feels like. It just had far too many people on it. This just made it all feel like a huge cattle market. People had no manners and just barged there way in to anything. I have never seen so many rude and ill mannered adults and children in one place. I don’t think they realised that there was enough food to go round everyone about 10 times over. Next complaint- I had items stolen from my cabin. Nothing if any great value, just small gifts I had bought for my son and some friends. Maybe 40 euros in total so not a financial loss. Never got to the bottom of it. And lastly, if you did have anything to sort out (or complain about), you were never alone......the queue at guest services was never quiet or short. I wonder why!! The great thing about the cruise was getting off the ship and seeing some beautiful places. So folks....word of warning....double check and triple check what you are actually getting in your package before you board.

Surprised I didn’t like it!

Norwegian Epic Cruise Review by Wendz72

3 people found this helpful
Trip Details
Myself and my friend had a week stay in Salou then jumped on board the Epic at Barcelona for a week. My first thoughts on day one was of excitement and thought the ship looked amazing. I couldn’t wait to sample all the ship had to offer. So here the story begins. We had paid for all inclusive. Including tips and “ultimate food and beverages package inc coffee” - Epic’s wording. Well this didn’t include every brand of alcohol (not that I’m a huge drinker). It only included coffee from the machine at the snack bar (which one cup could have tarred the whole M25) If you wanted a cappuccino or latte etc you had to pay extra. Also not all the restaurants were included in this all inclusive package either. Quite a few you had to pay extra for and pay an extremely handsome price too! We were told it was our travel agent that should have told us that all inclusive wasn’t actually all inclusive. And our ultimate drinks package wasn’t actually very ultimate. As for the food on board, what we did have we couldn’t fault at all.

Next complaint......TOO MANY PEOPLE ON BOARD. Now I know what a can of sardines feels like. It just had far too many people on it. This just made it all feel like a huge cattle market. People had no manners and just barged there way in to anything. I have never seen so many rude and ill mannered adults and children in one place. I don’t think they realised that there was enough food to go round everyone about 10 times over.

Next complaint- I had items stolen from my cabin. Nothing if any great value, just small gifts I had bought for my son and some friends. Maybe 40 euros in total so not a financial loss. Never got to the bottom of it.

And lastly, if you did have anything to sort out (or complain about), you were never alone......the queue at guest services was never quiet or short. I wonder why!!

The great thing about the cruise was getting off the ship and seeing some beautiful places.

So folks....word of warning....double check and triple check what you are actually getting in your package before you board.
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Cabin Review

Inside
Cabin IE 12029
Very small but I guess this is to be expected on board a ship.
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins