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Seabourn Ovation Review

4.5 / 5.0
Editor Rating
51 reviews
1 Award

Shoreside Website and Head Office Accounting Issues

Review for Seabourn Ovation to the Baltic Sea
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CanadianStandard
10+ Cruises • Age 50s

Rating by category

Cabin
Embarkation
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Additional details

Sail Date: Jun 2019
Cabin: Veranda Suite

Avide Seabourn fans, we seldom have anything but praise for the line, and although we preferred the original and smaller yachts, we continue to find ourselves on one of their ships a 30 or 40 days each year.

Now … the best ocean vessel experiences require solid and reliable shoreside support and administration, and Seabourn's website and head office staff in Seattle are giving us a re-think on giving the line another dime or any more of our time.

No less than a dozen accounting errors in pre-cruise purchases had us dealing with the shipboard back office staff every day. It was endless. Had it not been for our printed records and an American Express statement, we would have had a losing battle.

Cabin Review

Veranda Suite

Cabins are a tiny bit narrower than on the Sojourn class vessels, but the layout is nearly identical. The new dining table in the living area is a big improvement.

60 Helpful Votes

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