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Choose this ship for time and intenerary. We had a great time so the following a some good, tips and some not so good. Biggest compliant is embarkation -HORRIFIC at best. NEVER take the train from Rome, it is a disaster we were on a commuter train and when we got out we had to walk up and down stairs and down the walkway in the hot sun. The bus that takes you to the terminal did not show up for a good 40 minutes, honestly get some signage and get it together Norwegian, there have been enough complaints that you should get signage. The same is true in Naples we were docked at a shipping terminal and not the main terminal sketchy and not easy to get back to. Also, it is offensive in Loverno that Norwegian docks in terminals that are not in the main area and than charges $5 euro by outside vendor to get you out of the port if your not on a Norwegian tour. really..... Disembarkation was good. Room - we had a balcony mid ship for 4. We have been on over 19 cruises with a variety of cruise lines included Norwegian, yet I have never seen such a poorly designed room. The bed that is a bunk is right by the balcony, so when the lower and upper beds are made you cannot access the balcony without crawling across the lower bunk and trying not to hit your head. Idiotic design at best, it really limited the enjoyment of the balcony as generally it is nice to sit out at night but with kids sleeping you cannot access. Also the lack of desk space and storage made this a terrible terrible cabin. The bathroom on the other hand was large with separate toilet and shower. Good thing we were so busy during the day we only slept in our cabin, but frankly would have been cheaper just to get a window, so beware if you are a family of four, don't bother with a balcony! Service and food - we found both to be good. First night we went to dining room, waited forever and felt like we were in somebody's basement, service was slow and food not great. We never went back and ate mostly at buffet or Cagney's. The bar service at pool was super and delicious drinks as well as the food at Cagney's was consistent and the bar there was great. The buffet was always clean and well stocked with many selections. Also, there is a sign at the water station saying use a clean cup to refill your water bottle please to this, I saw many people filling their water bottles and stopped them, gross people are just so self absorbed so please pay attention. Ports- we liked them all except Crete, what's the point???? it is ok if you want to get off and go the grocery store across the port but other than that since we were only there 3 hours seems pointless. People who did get off did not think it was worth it, it is basically a sea day. Also Naples was great we did a food walking tour with Viatours which was awesome but getting back to the ship was a disaster. We did our own tours in each town we found them significantly cheaper and liked having a personal guide, the kids enjoyed the experience so much better than large group tours as you can do what you like. Entertainment - Not great but we were so tired we did not go for the shows. The musicians were great except for a terrible rock band (blondes) I believe they were called, so loud and terrible, clearly must have been related to a member of the entertainment staff. Also, I cannot understand how the atrium hosts a starbucks and no bar. The singers down there always had a poor audience as not much people drink coffee and night to listen to music, such an odd choice for an atrium, waste of space. Shops on board were not great and no activities for teens but the teen club which was taken over by a roving gang of obnoxious teens. Internet is grossly overpriced and very poor quality, this was also true of the Norwegian Getaway in the Baltics. Save your money and use the free wifi that is available everywhere in port. I would recommend this ship to those who like smaller ships and great stops, but the ship has no bells and whistles and that was ok for us.

Would Recommend

Norwegian Jade Cruise Review by Funw/Sean

Trip Details
  • Sail Date: June 2019
  • Destination: Mediterranean
  • Cabin Type: Mid-Ship Balcony
Choose this ship for time and intenerary. We had a great time so the following a some good, tips and some not so good.

Biggest compliant is embarkation -HORRIFIC at best. NEVER take the train from Rome, it is a disaster we were on a commuter train and when we got out we had to walk up and down stairs and down the walkway in the hot sun. The bus that takes you to the terminal did not show up for a good 40 minutes, honestly get some signage and get it together Norwegian, there have been enough complaints that you should get signage. The same is true in Naples we were docked at a shipping terminal and not the main terminal sketchy and not easy to get back to. Also, it is offensive in Loverno that Norwegian docks in terminals that are not in the main area and than charges $5 euro by outside vendor to get you out of the port if your not on a Norwegian tour. really..... Disembarkation was good.

Room - we had a balcony mid ship for 4. We have been on over 19 cruises with a variety of cruise lines included Norwegian, yet I have never seen such a poorly designed room. The bed that is a bunk is right by the balcony, so when the lower and upper beds are made you cannot access the balcony without crawling across the lower bunk and trying not to hit your head. Idiotic design at best, it really limited the enjoyment of the balcony as generally it is nice to sit out at night but with kids sleeping you cannot access. Also the lack of desk space and storage made this a terrible terrible cabin. The bathroom on the other hand was large with separate toilet and shower. Good thing we were so busy during the day we only slept in our cabin, but frankly would have been cheaper just to get a window, so beware if you are a family of four, don't bother with a balcony!

Service and food - we found both to be good. First night we went to dining room, waited forever and felt like we were in somebody's basement, service was slow and food not great. We never went back and ate mostly at buffet or Cagney's. The bar service at pool was super and delicious drinks as well as the food at Cagney's was consistent and the bar there was great. The buffet was always clean and well stocked with many selections. Also, there is a sign at the water station saying use a clean cup to refill your water bottle please to this, I saw many people filling their water bottles and stopped them, gross people are just so self absorbed so please pay attention.

Ports- we liked them all except Crete, what's the point???? it is ok if you want to get off and go the grocery store across the port but other than that since we were only there 3 hours seems pointless. People who did get off did not think it was worth it, it is basically a sea day. Also Naples was great we did a food walking tour with Viatours which was awesome but getting back to the ship was a disaster.

We did our own tours in each town we found them significantly cheaper and liked having a personal guide, the kids enjoyed the experience so much better than large group tours as you can do what you like.

Entertainment - Not great but we were so tired we did not go for the shows. The musicians were great except for a terrible rock band (blondes) I believe they were called, so loud and terrible, clearly must have been related to a member of the entertainment staff. Also, I cannot understand how the atrium hosts a starbucks and no bar. The singers down there always had a poor audience as not much people drink coffee and night to listen to music, such an odd choice for an atrium, waste of space. Shops on board were not great and no activities for teens but the teen club which was taken over by a roving gang of obnoxious teens. Internet is grossly overpriced and very poor quality, this was also true of the Norwegian Getaway in the Baltics. Save your money and use the free wifi that is available everywhere in port.

I would recommend this ship to those who like smaller ships and great stops, but the ship has no bells and whistles and that was ok for us.
Funw/Sean’s Full Rating Summary
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Cabin Review

Mid-Ship Balcony
Cabin BA 9056
Balcony for 4 with pull down bed Horrible layout with beds by the balcony making it inaccessible
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins