Been 6 times now and this was up there with the rest of them.
Been on the larger ones but Aurora is my favourite. Very attractive ship with lovely wide Promenade Deck and tiered aft.
Medina and Horizon restaurants were excellent as always. Great selection of food and always fresh and hot. Everyone smiled and welcomed guests in and out. Where we had to wait for a table for two in the Meridian the wait was only 25 minutes max. Just enough time to pop to Andersons bar to enjoy a pint. We also paid £15 each to see the galley where they make and prepare all the dishes and it was a real eye-opener. Spotless and everyone working to a Trojan standard. Told there is only one Soup Chef and one Potato Chef, etc. This is partly so if there are any complaints the Galley Manager knows who to talk with and also where they are only cooking these items day-in-day-out they always come out perfect. If you do this make sure you have a very early breakfast or none as the visit starts at 10.30am and they serve large trays of canapes along with Champagne.
Five star throughout. Many staff who you made eye contact with would say 'Good Morning/Afternoon' as they passed you in the corridor. This included the lowest-ranked staff all the way up to the officers. Ask for anything and you will get it.
The Headliners Theatre Company performers were outstanding as were the comedians and guest singers. The show choreography was also really good.
Just a couple. Room Service used to be free. It still is for breakfast but other things are chargeable now. The mattress was only 5 years old but was one with springs that had had their day. Woke up the first couple of mornings with bad backs but reception sorted it.
When booking it is also not made clear that you CANNOT do Freedom Dining unless you are a Select booking or you are very lucky. We assumed Select booking meant you could choose which fixed dining time you could have, ie 6.30 or 8.30. We assumed that Freedom Dining was for everyone - but beware it isn't. The dining Manager showed us a list of over 150 people who were trying to change to Freedom Dining. Maybe some of these also made this mistake. Due to personal health reasons we did manage to get this changed and greatly thank P&O for this.