1. Home
  2. Cruise Reviews
  3. Viking Lif
It has now been one year since we completed our cruise on the viling Lif from Budapest to Amsterdam. With some perdpsective that a year offers, I can say without qualification that this cruise was my worst travel experience in over 45 years of worls travel and cruising. The upper deck was closed for over half the cruise, we docked in industrial areas miles away from the [ports listed in our itinerary, had to switch vessels once and spent most of our time on shuttle buses rather than exploring the areas we came to see. We xould not enjoy the port talks in the lounge as the lounde was too small to avccomodate all of the passengers. The only explanation for all opf tthe problems we heard from the onboard staff was that our travel agent should have advised us of the problemsthe djhip encountered. We spent over $7,000.00 on what was no more than a glorified bus tour that wasn'r woth half what we paid. The final touch for Viking Cruises was the customer service department offering us vouchers for future travel that we never received. Never again will I have anything to do with this company.

Worst Cruise Ever

Viking Lif Cruise Review by lcruise94

Trip Details
  • Sail Date: August 2018
  • Destination: Europe River
  • Cabin Type: Veranda Stateroom
It has now been one year since we completed our cruise on the viling Lif from Budapest to Amsterdam. With some perdpsective that a year offers, I can say without qualification that this cruise was my worst travel experience in over 45 years of worls travel and cruising. The upper deck was closed for over half the cruise, we docked in industrial areas miles away from the [ports listed in our itinerary, had to switch vessels once and spent most of our time on shuttle buses rather than exploring the areas we came to see. We xould not enjoy the port talks in the lounge as the lounde was too small to avccomodate all of the passengers. The only explanation for all opf tthe problems we heard from the onboard staff was that our travel agent should have advised us of the problemsthe djhip encountered. We spent over $7,000.00 on what was no more than a glorified bus tour that wasn'r woth half what we paid.

The final touch for Viking Cruises was the customer service department offering us vouchers for future travel that we never received. Never again will I have anything to do with this company.
Viking Cruises, Community Team has responded
We are in receipt of your comments, lcruise94, and share in your disappointment that your itinerary was one of the many impacted by the historic low water conditions of 2018. It is regrettable to learn measures taken to preserve your cruise did not meet expectation, and you are invited to reach out to us directly at TellUs@vikingcruises.com should you wish to share additional details about your experience or revisit the offer that was once promised. Thank you for sharing your review, lcruise94, and have a lovely day.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
lcruise94’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Viking Lif price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Veranda Stateroom
Cabin B
ok, with the exception of the sewer smell that repeated itself.
Middle Deck Balcony Cabins