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We (family group of 8 / 3 rooms) choose this cruise for the Alaska outings and wanted to try the large ship with great looking laser tag and race track. You cannot book those 2 in advance. As a result, when you get on the ship, you need to book for your entire week and availability is very limited. Do not plan on that for entertainment. The slide my teens hoped to enjoy was closed the entire cruise. On the race track, you cannot bump and speeds are very restricted, passing is difficult so the person first in line will always be first at the end. There are 4,000 people trying to eat in the Market Cafe which probably has seating for 1,000. It's a crowded mess and trying to sit with family is impossible (breakfast and lunch - horrible). Food is good, especially the Indian section. They must assume all cruising will pay for the additional restaurants. We did not, and when we saw some of those places they seemed available - for an additional fee. Very little entertainment options so bring books and games. There is ~1 or 2 show options daily and again, if you did not book before you came on board, you will likely not be seeing a show. The comedians we did see where great. Jersey Boys also was terrific - I booked that pre-cruise. The staff are robotic, sing songy, and have no attention to service or making your experience fun. First time on Norwegian and this is a striking difference from Royal Caribbean. Pass you in the hall - surly looks - not like you are their guest. Very limited public announcements about the days events. Sporadic screeching over a scratchy intercom that can only be heard in the public halls. It was great to see some whales from the ship and the beauty of Glacier Bay. Amazingly beautiful scenery all the time. The excursions were decent, but the time in port is extremely short. For teens, the teen club requires that you wear a bracelet the entire cruise. My teens would not go, due to that, plus nothing happening in there. They did hang out in the video arcade, but that was their main entertainment. 2 bowling lanes for 4,000 - not possible. 4 mini golf holes - 4,000 people - not possible. Fitness center is open at 6 (sometimes when someone opens the door). On a day we could get off the ship at 7 am, the Market Cafe did not open as planned at 6 am. We were told 6:15, then 6:45 by staff that acted like we were expecting too much. Norwegian - never again. We can and will receive better service on a different line.

Norwegian Bliss - a miss

Norwegian Bliss Cruise Review by CruiseReviewing

2 people found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Alaska
  • Cabin Type: Spa Balcony Stateroom
We (family group of 8 / 3 rooms) choose this cruise for the Alaska outings and wanted to try the large ship with great looking laser tag and race track. You cannot book those 2 in advance. As a result, when you get on the ship, you need to book for your entire week and availability is very limited. Do not plan on that for entertainment. The slide my teens hoped to enjoy was closed the entire cruise. On the race track, you cannot bump and speeds are very restricted, passing is difficult so the person first in line will always be first at the end.

There are 4,000 people trying to eat in the Market Cafe which probably has seating for 1,000. It's a crowded mess and trying to sit with family is impossible (breakfast and lunch - horrible). Food is good, especially the Indian section. They must assume all cruising will pay for the additional restaurants. We did not, and when we saw some of those places they seemed available - for an additional fee.

Very little entertainment options so bring books and games. There is ~1 or 2 show options daily and again, if you did not book before you came on board, you will likely not be seeing a show. The comedians we did see where great. Jersey Boys also was terrific - I booked that pre-cruise.

The staff are robotic, sing songy, and have no attention to service or making your experience fun. First time on Norwegian and this is a striking difference from Royal Caribbean. Pass you in the hall - surly looks - not like you are their guest.

Very limited public announcements about the days events. Sporadic screeching over a scratchy intercom that can only be heard in the public halls.

It was great to see some whales from the ship and the beauty of Glacier Bay. Amazingly beautiful scenery all the time. The excursions were decent, but the time in port is extremely short.

For teens, the teen club requires that you wear a bracelet the entire cruise. My teens would not go, due to that, plus nothing happening in there. They did hang out in the video arcade, but that was their main entertainment. 2 bowling lanes for 4,000 - not possible. 4 mini golf holes - 4,000 people - not possible.

Fitness center is open at 6 (sometimes when someone opens the door). On a day we could get off the ship at 7 am, the Market Cafe did not open as planned at 6 am. We were told 6:15, then 6:45 by staff that acted like we were expecting too much.

Norwegian - never again. We can and will receive better service on a different line.
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Cabin Review

Spa Balcony Stateroom
Cabin B9 15844
We booked a spa balcony and are charged for the spa access, but teens are not allowed in. The spa though is beautiful with spectacular chairs that provide great views.
Deck 15 Inside Cabins, Balcony Cabins, Suite Cabins