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As a Miami resident, we have sailed the Caribbean often. For this summer vacation, we decide to embark on an Alaskan cruise. This is our second Norwegian experience. We stayed in the Haven and had an amazing experience. Anywhere on the ship, the service was superb and delightful. The activities were well timed and diverse. We were treated like royalty all over the ship and enjoyed every minute. Food was delicious, amenities were immaculate and inviting, and the ship itself was magnificent. The destinations were well organized and timed. We cannot wait for the next one. We did complain about the Victoria excursion, Bites and Sites did not deliver the intended itinerary. We did have a walking tour but the bites were literally "bites". The caliber of restaurants described for the excursion were not even close. The staff in the Haven assisted us in rectifying the situation. The kids club for the 8-10 yr old was a blast and we loved the kids circus. We did explore Seattle 2 days prior and had a great time there also as it was our first. We loved the Jersey Boys and comedy and attended each multiple times. We felt we were on Broadway!!! Special thanks to David Contreras, Concierge Haven, for making it all happen for us Quan Qi, assistant concierge with helping fulfill all our requests and cancellations Haven Maitre D's Keith Poblete and Juline Canalang. These 4 individuals and our butler Walter made our cruise the best vacation ever. We are so grateful to have had them assist us.

Best Cruise Ever!

Norwegian Bliss Cruise Review by ramir75

1 person found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Alaska
  • Cabin Type: Aft-facing Balcony Stateroom
As a Miami resident, we have sailed the Caribbean often. For this summer vacation, we decide to embark on an Alaskan cruise. This is our second Norwegian experience. We stayed in the Haven and had an amazing experience. Anywhere on the ship, the service was superb and delightful. The activities were well timed and diverse. We were treated like royalty all over the ship and enjoyed every minute.

Food was delicious, amenities were immaculate and inviting, and the ship itself was magnificent. The destinations were well organized and timed.

We cannot wait for the next one.

We did complain about the Victoria excursion, Bites and Sites did not deliver the intended itinerary. We did have a walking tour but the bites were literally "bites". The caliber of restaurants described for the excursion were not even close. The staff in the Haven assisted us in rectifying the situation.

The kids club for the 8-10 yr old was a blast and we loved the kids circus.

We did explore Seattle 2 days prior and had a great time there also as it was our first.

We loved the Jersey Boys and comedy and attended each multiple times. We felt we were on Broadway!!!


Special thanks to David Contreras, Concierge Haven, for making it all happen for us

Quan Qi, assistant concierge with helping fulfill all our requests and cancellations

Haven Maitre D's Keith Poblete and Juline Canalang.

These 4 individuals and our butler Walter made our cruise the best vacation ever.

We are so grateful to have had them assist us.
ramir75’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Ages 13 to 15
Service
Onboard Experience
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Cabin Review

Aft-facing Balcony Stateroom
Cabin B1 12906
Roomy, clean, and cozy. Our steward, Juan Lopez, was friendly and helpful
Our Butler, Walter helped us with all our needs and spoiled us with yummy treats and made us feel very special.
Deck 15 Inside Cabins, Balcony Cabins, Suite Cabins