Pros- The Naturalist are great and that is a main reason for going to the Galápagos. They are informative and dedicated to the area.
The ship is new and beautiful.
The staff is all Ecuadorian and try very hard.
Cabin- See below
Food- Good not great. Daily Ceviche is very good. Breakfast and lunch are buffet style.
Drinks- Limited top shelf selection of alcoholic beverages.
Cons- Restaurants and bars are understaffed.
There are no snacks in the bars other than chips and nuts.
There is a baby grand piano that should be used by a musician, there is zero entertainment.
Room service is very sketchy, takes a long time and once never came.
In conclusion I would definitely recommend this cruise and the ship. Celebrity does an excellent job of picking you up no matter what time you land and they transfer you when yo u leave. The land excursions were good and so were the included meals at a restaurant and in the hotel in Quito. We had an issue with what smelled and probably was carbon monoxide in the halls the last 2 nights at the JW Marriott, we insisted on being transferred to a sister Sheraton. The hotel did not want to admit there was a problem. We asked for an accommodation for the cheaper hotel and smaller rooms. The agent was supposed to take care of this and we never found her again before departing.
The ship is new and the rooms are very nicely done. The bathroom wall in front of the sinks are frosted at the bottom and clear on top so you can see through the cabin through the window which is ver nice. The glass wall opens in half at the top electrically for fresh air, no actual balcony but room seems bigger because of this design. There are two chairs in front of the window, one is very large. This should have been a table with two chairs as there is no where to have room service, they lay the tray on a short table and leave. They could al;so do as Seabourn does and have a collapsible table hidden.