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Marco Polo Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
434 Reviews

Disorganised cruise on a dated ship

Marco Polo Cruise Review by Shona123

4 people found this helpful
Trip Details
  • Sail Date: Aug 2019
  • Destination: the British Isles & Western Europe

A TA told us about overnight cruises where the ship is repositioned and you can stay and received food and entertainment at a reasonable price. We went from Newcastle to Rosyth(Edinburgh). We had an outside cabin that was small and dated.

We were told check-in was 550pm, when we got to our room we had a message to say we had to be on the 6pm dinner sitting.(If we'd been on the later sitting we could have used the health facilites and they'd have made some money!) We got there as quick as we could and then had trouble getting served (ship was full). Late on during our meal we were told 3 times to hurry up as they wanted to prepare for the next sitting! Food apart from the tenderloin was very average. Bars and staff were lovely, drink/cocktails very reasonable.

Went to the cabaret which had a delayed start but we didn't know how long the delay would be and the band were sat around texting. Show was OK but short. DJ and dancing was very good. Sadly they added £7 per person to our drinks bill and if you had a drink after midnight you got charged again.

You have to vacate your room by 730am and we were told we would not disembark until 930am. Ship was chaotic as people left bags everywhere and the staff didn't manage//organise the process. Breakfast was plentiful but chaotic.

Disembarkation was delayed as they had no ramp and had to submit some rickety stairs!

Staff did not magage expectations and were due to passengers asking for advice as how long the delay would be at what the process would be, in the end the passengers took over and just all lined up and forced embarkation.

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Newcastle (England)

Quick and efficient service

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